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Articles by Function4

8 Signs Your Small Business Is Ready for VoIP

October 25th, 2021 by Function4

Close up of a man holding a phone and wireless headset infront of a tablet, showcasing the versatility of VoIP technology

Having the right technology is critical for any small business. You operate lean and focus on growth, so your investment in tech must be at the right time and for the right reasons. VoIP (voice over IP) adoption can deliver many advantages for you....

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Posted in: Business Technology, Phone Systems

Why Cloud Phone Systems Are the Future

June 23rd, 2021 by Kirsten Barta

Why Cloud Phone Systems Are the Future

The modernization and digitization of communications accelerated in the last year. As companies had to shift to a remote workforce, they found that critical tools and platforms needed to be accessible from anywhere. That meant adopting cloud technology...

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Posted in: Phone Systems

How to Use Phone Metrics to Make Better Business Decisions

June 3rd, 2021 by Darcy Mekis

How to Use Phone Metrics to Make Better Business Decisions

The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help...

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Posted in: Phone Systems

Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching

February 18th, 2021 by Kirsten Barta

Hand holding up a piece of paper with a cut-out of a cloud

Businesses that are still relying on old-school methods such as on-site servers for file storage and an on-premises legacy phone system for communications are taking a risk. Without the flexibility and efficiency of the Cloud, you’ll be choking on...

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Posted in: Business Technology, Phone Systems

7 Reasons to Hang Up Legacy Phone Systems

February 16th, 2021 by Darcy Mekis

Two colleagues sitting in front of a desk with their laptops, looking at a hand written piece of paper

Did you know your legacy phone system could be costing you business and eating away at profits? No matter what type of business you run, communication is critical. Voice calling is instrumental in customer service, new sales, and collaboration. However,...

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Posted in: Phone Systems

Your Phone is Now Your Front Door

February 11th, 2021 by Adam Vervaeke

Businessman wearing a red tie sitting at desk in front of a laptop, looking at his iPhone

For many companies, in as little a few days, business models shifted from tried and true operations to everything happening over the phone. We are all in uncharted ground, where distancing has become the prime directive and in-person interactions are...

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Posted in: Phone Systems

How Can UCaaS Enable Greater Employee Mobility?

February 9th, 2021 by Darcy Mekis

UCaaS mobility

The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. That’s due to not only the shift to required...

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Posted in: Phone Systems

Switch to Cloud-Based Phone Systems and Reap These Benefits

February 4th, 2021 by Kirsten Barta

Finger touching a futuristic Wi-Fi button

Every business understands the importance of communication. While there are many channels in which to do this, phone systems are still the most vital. Upgrading to cloud-based phone systems can provide your company with substantial benefits. It’s time...

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Posted in: Phone Systems

What Is Cloud Communications?

February 2nd, 2021 by Kirsten Barta

cloud communications

Communication is one of the most important aspects of any company’s operations. Often, communication tools are not fully integrated, creating challenges for your team. By leveraging cloud communications, you can assure greater mobility and accessibility....

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Posted in: Business Technology, Phone Systems

Unified Communications for Small Business: 6 Features to Seek Out

January 28th, 2021 by Kirsten Barta

unified communications

Communication and collaboration are critical to any business. Enabling your employees to do both of these effectively requires the right tools. Unified communications provide small businesses with everything they need. If you are considering switching...

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Posted in: Phone Systems

On-Premise vs. Cloud : Which Phone System is Best for Your Business?

January 26th, 2021 by Kirsten Barta

UCaaS graphic cloud

Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era. To make the most suitable choice for your business, you’ll need...

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Posted in: Phone Systems

5 Reasons to Start Using Cloud Communications Today

January 21st, 2021 by Adam Vervaeke

UCaaS-graphic

Cloud communications adoption was already on the rise even before 2020. The year-over-year market growth rate for Unified Communications as a Service (UCaaS) from 2018 to 2019 was 17.7 percent, with global revenue reaching $10.4 billion in Q4. Today,...

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Posted in: Phone Systems

On-Premise Phone Systems vs. Cloud Phone Systems: Which is Best Suited for Your Business?

November 24th, 2020 by Kirsten Barta

Host on-premise or on the cloud? This is a common consideration for many business owners and communication managers looking to upgrade their enterprise’s phone system in this digital era. To make the most suitable choice for your business, you’ll need...

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Posted in: Phone Systems

Cloud Voice Services for Small to Midsize Business: Features to Look For

October 26th, 2020 by Ed Hoffmann

Breach data

Communication and collaboration are critical to any business. Enabling your employees to do both of these effectively requires the right tools. Function4's cloud voice services (aka VoIP or Unified Communications) platform, Elevate, provides businesses...

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Posted in: Phone Systems

Storm Season Is Here; Are Your Phones Ready?

August 31st, 2020 by Ed Hoffmann

Cloud voice, your best weapon against unexpected outages

As storms continue to threaten the gulf coast region, now is the time to make sure you have a business continuity plan in place in the future. Don’t let a downtime event make your business a statistic. FEMA states that almost 40% of businesses that...

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Posted in: Phone Systems