Attitude is Everything

October 29th, 2020 by Dave Volberding

Whether they were dealing with fluctuating gas prices, severe weather, other salespeople, personal problems with family, or just bad news, did not affect their enthusiasm. The best salespeople knew they had a job to do and did not allow the events around them to change their focus on getting the job done.

Sounds easy? Well, it's not, unless you work at it every day.

Here's what I've found works for me:

• First things first -- I am responsible for my attitude. My attitude is up to me.
• My thoughts are my reality, so deal with it and move on.
• Gratitude is the key, along with some humility.
• Avoid negative news, one of the hardest things to do today and age with social media and texting.
• Look for the lesson I can learn from seeing the situation from more than one angle.
• Lastly, keep your eye on the prize. Providing for myself and my family is the most important thing I can do.

You cannot have a good day with a bad attitude, and you can't have a bad day with a contagious attitude.

Here are some additional helpful ways to improve your attitude:

1. Always act with a purpose.
2. Stretch yourself past your limits every day.
3. Take action without expecting results.
4. Use setbacks to improve your skills.
5. Seek out those who share your positive attitude.
6. Don't take yourself so seriously.
7. Forgive the limitations of others.
8. Say "thank you" more frequently.

Controlling your thoughts is integral in shaping the direction you want ultimately go.

Tags: customer experience, tips & training

Posted in: General