Blog
September 19th, 2022 by Marc Marlin
Why Help Desk? There are a myriad of reasons why businesses operating in today's technology environment should consider implementing an IT Support Help Desk in their organization. These can include faster response times and mitigation of technical issues....
Posted in: Business Technology
June 3rd, 2021 by Darcy Mekis
The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help...
Posted in: Phone Systems
February 3rd, 2021 by Glyn Morgan
A successful business usually has an outstanding customer service department. Nothing can make or break a company faster than customer service. Your ability and response time to resolve an issue can mean keeping your customer happy and a client for many...
Posted in: General
January 21st, 2021 by Adam Vervaeke
Cloud communications adoption was already on the rise even before 2020. The year-over-year market growth rate for Unified Communications as a Service (UCaaS) from 2018 to 2019 was 17.7 percent, with global revenue reaching $10.4 billion in Q4. Today,...
Posted in: Phone Systems
October 26th, 2020 by Ed Hoffmann
Communication and collaboration are critical to any business. Enabling your employees to do both of these effectively requires the right tools. Function4's cloud voice services (aka VoIP or Unified Communications) platform, Elevate, provides businesses...
Posted in: Phone Systems
Function4 serves Houston, Beaumont, Paris, and the surrounding areas.