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Articles by Function4

What is an Acceptable Turnaround Time for Copier Service?

November 27th, 2022 by Kevin Box

A lightbulb with text that says 'On-Time Service'

Last week, during a conversation with a potential new customer with Function4, the customer asked me what is our turnaround time for service calls. My answer was four hours depending on the time of the day the call was placed. She seemed shocked, so...

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Posted in: General, Managed Print Services

The Big Question: To Purchase or Lease Office Equipment

November 13th, 2022 by Function4

Accurio Press

One of the most important assets of any business is productivity, which means acquiring the right document flow equipment to handle the workload. However, with the most expensive office equipment, the printers/copiers can be acquired in two ways: to...

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Posted in: General, Managed Print Services

Managed Print Services and How it Helps Businesses

October 31st, 2022 by Function4

A business woman pressing a green 'Print' button on a white printer

Managed Print Services (MPS) is a comprehensive and integrated approach to optimizing and managing an organization's print infrastructure and print-related processes. MPS can help businesses save money, increase efficiency, and improve security. MPS...

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Posted in: Managed Print Services

3 Key Metrics in Choosing a Managed Print Services Partner

October 19th, 2022 by Kevin Box

A businessman and businesswoman standing by a printer with the words '3 Key Metrics in Choosing a Managed Print Services Partner overlaid.

If your organization is searching for a Managed Print Services partner, you're not alone. According to, the global Managed Print Services Market size reached $38.7 Billion in 2021 and will be at $64.1 Billion by 2027, so a great...

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Posted in: Managed Print Services

Don’t Walk the Plank

October 3rd, 2022 by Cherrie Cole

An adult pirate in a cocked hat and a striped vest plays cards on a wooden table against the background of the Jolly Roger flag.

Don’t be forced to walk the plank with your supplies. The work phone rings. You answer with the company name. The person on the other side says, “Hi, I am [a made-up name] we service your copier and need you to verify the...

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Posted in: Cybersecurity

Why Are Toner Prices So Outrageous?

September 12th, 2022 by Kevin Box

Different colors of toner

Did you know that toner is the eighth most expensive liquid in the world according to According to a list published on the site, toner is just behind the cost of Insulin and Mercury at $2,700 per gallon. Most organizations buy HP...

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Posted in: Managed Print Services

6 Ways to Ensure Your Printer Fleet is Hack Proof

August 29th, 2022 by Kevin Box

Two Co-Workers looking at a computer monitor

Your organization is continuously creating confidential, valuable data that's critical to it running optimally and efficiently in real-time. And you're probably using multiple security methods–including authentication, encryption, and monitoring–to...

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Posted in: Cybersecurity, Managed Print Services

What Total Cost of Ownership (TCO) Reveals About Disposable Printers

August 24th, 2022 by Kevin Box

A report showing pie charts sitting in a white printer tray

My father was a small-town Justice of the Peace in rural Louisiana and if you ever opened the closet in his office, you would find his black robe on the left, crammed against the side of the closet and the rest of the closet occupied by stacks of...

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Posted in: Managed Print Services

The High Costs of Toner Got You Down?

August 8th, 2022 by Kevin Box

A flow chart showing the benefits of Function4's Managed Print Services

Why Buying Retail Toner Is Insane, and Other Reasons to Have a Managed Print Services Agreement in Place In past discussions with organizations, I've come across a great deal of IT Managers and Administrators who often fail to fully understand...

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Posted in: Managed Print Services

How Copier Companies are Accommodating and Benefiting the IT Industry

June 9th, 2022 by Function4

Close up of a copier/printer having its top opened with the sun setting in the background

The copier machine, since its production, has undergone numerous changes. Today it stands as one of the most polished and user-friendly machines making business life more manageable. While its usage has decreased by a slight margin in the present times,...

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Posted in: Business Technology

Function4 serves Houston, Beaumont, Paris, and the surrounding areas.