September 18th, 2023 by Function4
Have you ever sent an urgent email and, seconds later, realized you attached the wrong document? Imagine the same scenario, but this time, it's a vital contract sent to your biggest client. We've all been there—fumbling through disorganized files...
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Tags: data analysis, document management software, managed IT
Posted in: Document Management
August 21st, 2023 by Function4
Maintaining optimal customer satisfaction and efficient internal operations are vital for any company's success. As organizations grow and expand, so do the challenges they face in handling customer inquiries, technical issues, and internal support...
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Tags: help desk, managed IT, solutions
Posted in: IT Services
July 17th, 2023 by Function4
In today's fast-paced and technologically driven business landscape, organizations continually seek ways to optimize their operations and gain a competitive edge. The reliance on robust IT infrastructure and seamless digital processes has become...
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Tags: IT solutions, managed IT, services
Posted in: IT Services
May 11th, 2023 by Kevin Box
Choosing a managed services provider is a critical decision. While the idea of a service provider is attractive, reliability and customer service are paramount. Here are the factors to consider when evaluating managed services providers who...
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Tags: customer service, help desk, IT managed services provider, managed IT, services
Posted in: IT Services, You Ask, Function4 Answers
April 19th, 2023 by Function4
Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...
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Tags: cyber security, cyberattacks, managed IT, network security, phishing, ransomware, services, solutions
Posted in: Press Release
April 3rd, 2023 by Kevin Box
As businesses become increasingly reliant on their digital infrastructure, the need for efficient print management software becomes even more important. Print management software helps organizations reduce costs, improve workflow, and streamline...
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Tags: automated workflows, cost reduction, managed IT, Managed Print Services, preventative maintenance, printer, printing, reduce costs, security, services, solutions
Posted in: Managed Print Services
March 27th, 2023 by Kevin Box
These days, managing a fleet of printers and other IT devices within an organization can be difficult and time-consuming. A data collection agent is specialized software that can help you manage your printer fleet, providing you with valuable insights...
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Tags: cost reduction, cyber security, data collection, managed IT, Managed Print Services, security
Posted in: Data Collection, Printer Fleet
March 20th, 2023 by Function4
Help desk solutions are a type of customer service software used by organizations to streamline responses to customer inquiries and improve the overall efficiency of their customer support. Help desks have become increasingly popular in recent years...
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Tags: collaboration tools, customer service, help desk, managed IT, solutions
Posted in: Business Technology
March 6th, 2023 by Kevin Box
Dark Web scanning is an important part of any cyber security strategy. With the ever-growing threat landscape, it is essential for businesses to understand what is lurking on the dark web and how it can affect their organization. In this blog, we'll...
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Tags: cyber security, dark web, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
February 27th, 2023 by Kevin Box
Would you believe most organizations give little thought to the costs and structure of printing within their organization? Below are some stats that might get you to think more about what can be done to improve your organization’s printing processes....
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Tags: managed IT, printing, services
Posted in: General, Managed Print Services, IT Services
February 14th, 2023 by Function4
Managed IT services are a type of technology solution that allows businesses to outsource the management and maintenance of their entire IT infrastructure. With Managed IT, companies can take advantage of an experienced team to manage all aspects of...
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Tags: cyber security, managed IT, services, solutions
Posted in: IT Services
February 13th, 2023 by Ed Hoffmann
Managed IT services providers typically offer a range of services to help businesses manage and maintain their IT systems and infrastructure. Their best practices are essential to your IT running smoothly, with better Security, Cloud Hosting, and Disaster...
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Tags: cloud-based, cyber security, help desk, managed IT
Posted in: IT Services
January 31st, 2023 by Function4
ENX Magazine Announces Function4 Among the 123 Nation’s Top Office Technology Dealerships Chosen This Year as a 2022 Elite Dealer
Sugar Land, TX – Function4, a leading managed technology services provider
(MTSP), proudly announced they were...
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Tags: collaboration tools, managed IT, Managed Print Services, solutions, unified communications, VoIP
Posted in: Business Technology, Press Release
January 26th, 2023 by Function4
There are many reasons for the increase in cyber-attacks on businesses. One reason is that businesses increasingly use computer networks and the internet to conduct their operations. This provides more opportunities for hackers to gain access to sensitive...
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Tags: antivirus, cyber security, cyberattacks, managed IT, ransomware, services, solutions
Posted in: Cybersecurity
January 9th, 2023 by Tina White
Proper planning is key and of utmost importance. Your first goal is to define your current and future IT needs. Secondly, choose a managed IT service provider with a wide range of IT skills and capabilities.
However, do not confuse cybersecurity with...
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Tags: cyber security, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
January 6th, 2023 by Function4
Backup and Disaster Recovery (BDR) solutions are becoming increasingly important for businesses of all sizes. Having a comprehensive BDR strategy in place ensures that companies can continue working even during the most difficult times, such as...
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Tags: cyber security, data backup and recovery, managed IT, solutions
Posted in: IT Services
January 4th, 2023 by Function4
Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation
SUGAR LAND, TX – Function4, a leading managed technology
services provider (MTSP), is protecting small to mid-sized businesses (SMBs)...
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Tags: cyber security, data backup and recovery, managed IT, solutions
Posted in: Press Release
January 3rd, 2023 by Kevin Box
I've outlined in recent articles the vulnerabilities of printers on the network. To expand on this topic, we need to focus on the vulnerabilities of why this is the case and what are the best practices in fixing the problem. In this article, we will...
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Tags: antivirus, cyber security, cyberattacks, IoT, managed IT, services
Posted in: Cybersecurity
December 27th, 2022 by Function4
Network monitoring provides a comprehensive view of the health and performance of your IT infrastructure. This helps you in identifying and troubleshooting any issues, as well as helping to maintain optimal network performance for maximum efficiency....
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Tags: antivirus, cyber security, cyberattacks, managed IT, ransomware
Posted in: IT Services
December 8th, 2022 by Function4
Dark web scanning is particularly important for businesses because of the potential risk posed by data breaches. The dark web is a collection of websites and networks that are not indexed by search engines, making it difficult to detect or monitor...
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Tags: cyberattacks, dark web, managed IT, risk management, services, solutions
Posted in: Cybersecurity
November 23rd, 2022 by Function4
Help desk software has become an essential tool for businesses of all sizes. It allows companies to manage customer support more effectively, improving efficiency and customer satisfaction.
However, with so many different help desk software solutions...
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Tags: help desk, managed IT, services, solutions
Posted in: IT Services
October 26th, 2022 by Bill Patsouras
Leading Managed Technology Services
Provider Invests in Advanced
Cybersecurity Tools
SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), has increased their investments in an advanced cybersecurity technology...
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Tags: cyber security, cyberattacks, managed IT, SaaS
Posted in: Cybersecurity, Press Release
October 12th, 2022 by Function4
Leading Provider in Managed IT
Services Shares Best Practices for
Dealing with Data Attacks
Through DNS
SUGAR LAND, TX – Function4 a leading managed
technology services provider
(MTSP), is helping small to mid-sized...
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Tags: cyber security, cyberattacks, managed IT, services, small & medium-sized businesses (SMB)
Posted in: Press Release
October 3rd, 2022 by Cherrie Cole
Don’t be forced to walk the plank with your supplies.
The work phone rings. You answer with the company name. The person on the other side says, “Hi, I am [a made-up name] we service your copier and need you to verify the...
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Tags: copier services, cyberattacks, managed IT, multifunction printers (MFP)
Posted in: Cybersecurity
September 28th, 2022 by Function4
Is your company growing and needs to expand but don't know whether to share system support or buy new? With the recent influx of companies moving to the cloud and collaborating from homes or different regions, IT solutions have become necessary for...
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Tags: cyber security, help desk, managed IT, services, solutions
Posted in: IT Services
September 19th, 2022 by Marc Marlin
Why Help Desk? There are a myriad of reasons why businesses operating in today's technology environment should consider implementing an IT Support Help Desk in their organization. These can include faster response times and mitigation of technical issues....
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Tags: contact center, customer experience, customer service, help desk, managed IT, services
Posted in: Business Technology
August 18th, 2022 by Function4
A company's growth entails considerable documentation to keep track of all your spending and earnings along with what projects are being worked on and more. Imagine a growing company with an inefficient file management system that could...
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Tags: cloud-based, collaboration tools, cyber security, managed IT, solutions
Posted in: Document Management
July 22nd, 2022 by Function4
Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP) is preparing organizations to leverage artificial intelligence (AI) to...
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Tags: cloud-based, cyber security, managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
June 23rd, 2022 by Function4
Bill Patsouras of Function4 Describes Why This Solution Is in High Demand
SUGAR LAND, TX – Managed IT services is rapidly becoming one of the
hottest solutions in business today because it dramatically improves an organization’s...
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Tags: data backup and recovery, managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
May 26th, 2022 by Function4
Leading Managed Technology Services Provider
Protects IT Networks that Rely on Apple/Mac Products
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP), announced today that the company is...
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Tags: cloud-based, cyber security, managed IT, services, solutions
Posted in: Press Release
April 6th, 2022 by Function4
Leading MTSP to Offer Their
Technology Knowledge to Peers
Around the U.S. and Canada
SUGAR LAND, TX – Function4, a leading managed
technology services provider
(MTSP), announced today that
they’ve been selected to...
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Tags: cyber security, managed IT, small & medium-sized businesses (SMB), vendor / partner relationships
Posted in: Press Release
March 9th, 2022 by Function4
Business production is not a one-person show. It takes many people from suppliers to manufacturers, from producers to retailers, and in the end, those that take the product to the desired customer.
This particular chain is essential to take a...
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Tags: managed IT, content & process management, small & medium-sized businesses (SMB), solutions
Posted in: General
February 23rd, 2022 by Function4
Function4’s Leadership Wins
Award for Contributing to Entire
Industry
SUGAR LAND, TX – Function4, a leading
managed technology services
provider (MTSP), recently
announced that Bob Evans, one of
the key members of...
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Tags: managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
February 9th, 2022 by Function4
Leading Managed Technology Services
Provider Shares Significant Findings
About IT Growth
SUGAR LAND, TX – Function4, a leading
managed technology services
provider (MTSP), recently shared
that IT research and consulting...
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Tags: cyber security, managed IT, services, solutions
Posted in: Press Release
April 30th, 2021 by Function4
Leading Managed Technology Services
Provider Reinvests in Top Talent to
Improve Customer Experience
SUGARLAND, TX -Function4, a leading managed
technology services provider
(MTSP), recently announced that
they have promoted five employees...
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Tags: managed IT, multifunction printers (MFP)
Posted in: Press Release
February 15th, 2021 by Function4
SUGAR LAND, TX - Today's businesses are
operating at a blistering pace and IT
infrastructure has become the
backbone of small to mid-sized
businesses across the nation. The
complexity and strain placed on
networks has exposed SMBs to
greater security...
Read Full Story »
Tags: cloud-based, data backup and recovery, managed IT
Posted in: Press Release
January 14th, 2021 by Max Queen
Managed IT services provide countless benefits that help improve efficiency, budget-friendliness, and morale across any company—but what can it do for your company? Here's a quick look at just a few reasons why managed IT is right for you.
A Crash-Course...
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Tags: cost reduction, managed IT, tips & training
Posted in: Business Technology
January 12th, 2021 by Max Queen
How much will it cost your company to recover following a data breach? New research from IBM Security paints a sobering picture, with costs increasing by 450,000 on average from 2019 to 2020. And here in the U.S., businesses can expect to pay even more...
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Tags: cyberattacks, data analysis, data backup and recovery, managed IT, multifunction printers (MFP), risk management
Posted in: Cybersecurity
December 17th, 2020 by Brad Yocum
When many technology companies are broadening their scope of services, one of the most common is hardware organizations providing IT Support Services. At first thought, this may not seem like an easy transition. The technical requirements may appear to...
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Tags: managed IT, multifunction printers (MFP), risk management
Posted in: Business Technology
December 10th, 2020 by Brad Yocum
In today's environment of remote workforces and shuffling of staff to different locations throughout the office, supporting employee's technology needs can be very challenging. One of the biggest ongoing challenges for the IT department is the print...
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Tags: cost reduction, managed IT, mobility, multifunction printers (MFP), risk management
Posted in: Business Technology
December 1st, 2020 by Taylor Bucher
Businesses know that customer experience (CX) is quickly becoming the key differentiator among brands. In fact, according to Gartner, when it comes to making a purchase, 65% of people find customer experience more important than price. So when a business...
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Tags: cost reduction, customer experience, Esker, managed IT, tips & training, vendor / partner relationships
Posted in: Business Technology
September 16th, 2020 by Brad Yocum
For many years now, we have all heard the term “Digital Transformation.” .” What does that mean to our organization? Can we survive without paper? What is the cost, and can my staff even adopt the concept? There are so many questions that must go thru...
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Tags: data analysis, managed IT, metrics, paperless, remote working, risk management
Posted in: Business Technology
March 25th, 2019 by Function4
You may be familiar with the core benefits of a managed IT services partnership, but some advantages aren't as well known. Managed IT services providers have valuable solutions to offer your company that could make a big difference in productivity and...
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Tags: data backup and recovery, digital workflows, managed IT, tips & training
Posted in: Business Technology
March 13th, 2019 by Function4
IT security issues are on every business leader's mind, or they should be. For every high profile cyberattack, there are thousands more that never make the headlines. Where does your company stand?
With small and midsize businesses (SMBs) now a favorite...
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Tags: cyberattacks, managed IT, risk management, small & medium-sized businesses (SMB)
Posted in: Cybersecurity
March 11th, 2019 by Function4
If you’re a small business owner, you probably don’t spend much time thinking about cybersecurity. After all, don’t most cybercriminals focus their efforts on big companies with deep pockets?
The truth is, cybercrime presents a genuine threat to your...
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Tags: managed IT, mobility, remote working, risk management, small & medium-sized businesses (SMB), tips & training
Posted in: Cybersecurity
February 20th, 2019 by Function4
Is your company adopting more digital processes in the coming year? Forward-thinking leaders recognize the inevitability of digitization and are doing everything they can to update their business processes. While the benefits of switching from paper-based...
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Tags: digital workflows, managed IT, multifunction printers (MFP), risk management
Posted in: Business Technology
February 13th, 2019 by Function4
Mass-scale AI-driven cyberattacks could be headed your way soon. Artificial intelligence (AI) is already effectively deployed as a way to detect malware and combat spam, so it stands to reason that AI will soon be a favored tool for hackers.
With AI...
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Tags: cyberattacks, email, managed IT
Posted in: Cybersecurity
February 4th, 2019 by Function4
Not sure whether you should handle your IT responsibilities in-house or outsource them to a managed IT services provider? Tech researchers like IDC have run the numbers for you, and the managed approach is the clear winner.
Here's a look at four financial...
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Tags: cost reduction, managed IT, small & medium-sized businesses (SMB)
Posted in: Business Technology
January 14th, 2019 by Function4
Should you outsource some or all of your IT responsibilities to a trusted provider? For many small and mid-sized companies, outsourcing to a managed services provider is an excellent way to access benefits not ordinarily available for smaller organizations....
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Tags: cost reduction, managed IT, risk management, small & medium-sized businesses (SMB)
Posted in: Business Technology
December 31st, 2018 by Function4
Have you considered outsourcing the management of your IT infrastructure to a managed IT services partner? Small and medium-sized businesses are among a growing group of organizations recognizing the value provided by partnerships with advanced managed...
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Tags: cost reduction, managed IT, risk management
Posted in: Business Technology
December 3rd, 2018 by Function4
As a small or medium-sized business (SMB) owner, you wear many hats. One of those responsibilities may be IT security, although you may have a nagging suspicion that your company is not adequately protected. With cyberattacks continuing to escalate,...
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Tags: data backup and recovery, managed IT, risk management, small & medium-sized businesses (SMB)
Posted in: Business Technology
November 26th, 2018 by Function4
Allowing your employees to use personally-owned mobile devices for work doesn't mean that you have no say in how those devices are used. If you're too hands-off, a simple mistake by an employee could give hackers access to your company's confidential...
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Tags: managed IT, mobility, remote working, risk management
Posted in: Business Technology
November 19th, 2018 by Function4
If you've been handling all of your IT needs in-house, you may be wondering if it's time to consider outsourcing to a professional Managed IT Services provider. For small and medium-sized businesses (SMBs), outsourcing may seem like a risky financial...
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Tags: managed IT, risk management, small & medium-sized businesses (SMB)
Posted in: Business Technology
November 12th, 2018 by Function4
Should you keep a technician on staff or outsource to a professional IT security company? For many companies, the latter is the most cost-effective choice. Here's a look at how an IT security company can provide you with 24-hour protection at a cost that's...
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Tags: cost reduction, email, managed IT, risk management
Posted in: Business Technology
October 29th, 2018 by Function4
manage [man-ij] to bring about or succeed in accomplishing, sometimes despite difficulty or hardship. (Dictionary.com)
How well are you succeeding at managing your IT infrastructure on your own? Are you killing it or are ongoing issues plaguing your...
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Tags: cost reduction, managed IT, risk management
Posted in: Business Technology
October 8th, 2018 by Function4
Social engineering has been around since the first traveling hucksters pitched miracle cures from the back of horse-drawn wagons. Today's social engineering schemes may be a little more sophisticated, but they have the same result—very embarrassed victims...
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Tags: cyberattacks, email, managed IT, risk management, tips & training
Posted in: Cybersecurity
October 1st, 2018 by Function4
Personal mobile device usage is now so prevalent in company work environments that few question the practice. As more and more BYOD employees enter the workplace, Mobile Device Management professionals provide a wide variety of services to protect confidential...
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Tags: managed IT, mobility, content & process management, risk management
Posted in: Document Management, Business Technology
September 24th, 2018 by Function4
Is your healthcare facility in the process of choosing a Managed IT Services provider? Well, there's a lot to take into consideration. From the level of support to specific services, it's critical to do some advanced research and take your time before...
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Tags: data backup and recovery, healthcare, managed IT, mobility, multifunction printers (MFP)
Posted in: Document Management
September 10th, 2018 by Function4
Mobile workers are expected to comprise nearly 75% of the workforce in the U.S. within the next two years. The healthcare sector can expect to see a similar trend, and controlling data access will become even more complicated than it is today.
While...
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Tags: healthcare, managed IT, mobility, risk management
Posted in: Business Technology
August 27th, 2018 by Function4
Access to expert tech support is essential for the modern small business, and you'll need to spend some time researching your IT options. Your organization can't afford to waste money, but cutting corners in critical areas is not a good choice, either....
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Tags: cost reduction, managed IT, risk management
Posted in: Business Technology
August 20th, 2018 by Function4
How much will it cost your company to recover following a data breach? New research from the Ponemon Institute and IBM paints a sobering picture, with costs increasing by 1.8% in 2017. And here in the U.S., businesses can expect to pay even more than...
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Tags: cost reduction, cyberattacks, data backup and recovery, managed IT, multifunction printers (MFP), risk management
Posted in: Business Technology
July 30th, 2018 by Function4
Developing an in-house IT solution means you'll be starting from the ground up. Here's a look at the primary considerations when deciding whether to outsource to managed IT services.
The In-House Solution
One of the benefits of an in-house IT solution...
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Tags: cost reduction, managed IT, vendor / partner relationships
Posted in: Business Technology
July 23rd, 2018 by Function4
Owning and operating a business can be all-consuming, with little time left over for distractions; an IT security solution that isn't performing is a distraction you can live without. Allowing someone to manage your system for you may be a perfect solution...
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Tags: managed IT, mobility, remote working, risk management
Posted in: Business Technology
June 25th, 2018 by Function4
As a business leader, you're tasked with keeping your company moving forward without going over budget. Today's digital economy makes it more critical than ever to keep pace with technology. If you're struggling to keep up, increasing your IT investment...
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Tags: data backup and recovery, managed IT, multifunction printers (MFP), small & medium-sized businesses (SMB)
Posted in: Business Technology
June 18th, 2018 by Function4
If you're worried about data security (and who isn't these days?), a document management system can give you the peace of mind you're seeking. Document management also increases efficiency, saves time, and reduces operating costs.
When added to the built-in...
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Tags: data backup and recovery, digital workflows, encryption, managed IT, risk management
Posted in: Document Management
May 21st, 2018 by Function4
It might feel like your company has a lot to keep up with--technology, customers, the business world at large--but when it comes to managed IT services, there's only one thing to focus on: you. This innovative solution was designed to move at your pace...
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Tags: digital workflows, managed IT, content & process management
Posted in: Business Technology
April 30th, 2018 by Function4
Managed IT services provide countless benefits that help improve efficiency, budget-friendliness, and morale across any company--but what can it do for your company? Here's a quick look at just a few reasons why managed IT is right for you.
A Crash-Course...
Read Full Story »
Tags: cost reduction, managed IT, content & process management, risk management
Posted in: Business Technology
April 23rd, 2018 by Function4
Do you remember reading textbooks in school and not being able to imagine any of those things happening in real life? The same is true when it comes to business solutions like mobile management. If you can't visualize the processes and their benefits,...
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Tags: digital workflows, managed IT, mobility, content & process management
Posted in: Business Technology