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Articles by Function4

How Can Help Desk Services Benefit Your Business?

March 1st, 2024 by Function4

A person with a headset on at a computer

Today's fast-paced business environment requires maintaining efficient and reliable IT support, essential for ensuring smooth operations and customer satisfaction. Help desk services are crucial in providing timely assistance and technical support...

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Posted in: Solutions

Increase Productivity and Collaboration with Unified Communications

February 1st, 2024 by Function4

A phone displaying connections to multiple places

The key to business success lies in seamless communication and collaboration. As organizations strive to stay competitive, Unified Communications (UC) emerges as a transformative solution, bridging gaps between communication channels and boosting...

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Posted in: Business Technology

Why Should Your Company Use a Help Desk

August 21st, 2023 by Function4

A help desk employee providing support

Maintaining optimal customer satisfaction and efficient internal operations are vital for any company's success. As organizations grow and expand, so do the challenges they face in handling customer inquiries, technical issues, and internal support...

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Posted in: IT Services

Unleashing the Power of Managed Print Services in Houston, TX: Your Comprehensive Guide

June 6th, 2023 by Function4

MPS 20 questions

What are the benefits of Managed Print Services and why you should care? Explore the top nineteen questions our customers have asked us about Managed Print Services in Houston, Texas. Today, businesses are seeking innovative ways to streamline operations,...

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Posted in: You Ask, Function4 Answers

The Benefits of Network Monitoring

May 11th, 2023 by Function4

A man using a tablet with a grid of lines and nodes overlaid over him

Network monitoring is the use of a system that constantly monitors a network for issues, outages, and anomalies. It helps ensure maximum uptime and performance for all services running on the network. Network monitoring can detect problems before...

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Posted in: IT Services

How Can I Get a Customized Solution for My Business's Network and Technology Infrastructure?

April 27th, 2023 by Kevin Box

How Can I Get a Customized Solution for My Business's Network and Technology Infrastructure

If you're looking for a customized solution for your business's network and technology infrastructure, you need to think beyond just standard, off-the-shelf solutions. Here are some unique, comprehensive approaches you can take to get the most out...

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Posted in: Automation, IT Services, You Ask, Function4 Answers

Why Your Business Needs a Comprehensive Cyber Security Assessment

April 26th, 2023 by Function4

A businss woman looking at a tablet in a server room

A comprehensive cyber-security assessment is an evaluation of a system's security posture that identifies vulnerabilities and measures the effectiveness of existing countermeasures. It typically includes a full review of hardware and software, as well...

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Posted in: Cybersecurity

5 Ways Machine Learning Can Help Organizations Manage its IT Staff:

April 25th, 2023 by Kevin Box

5 Ways Machine Learning Can Help Organizations Manage its IT Staff

Machine Learning and Artificial Intelligence is a hot topic with the advent of ChatGPT and other AI Platforms. In this article, we explore five ways that organizations can leverage machine learning to better manage their IT staff. ...

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Posted in: Automation, IT Services, Machine Learning

Discover The Best Practices for Managing Your Printer Fleet

April 21st, 2023 by Kevin Box

The Best Practices for Managing Your Printer Fleet

Discover the best practices for managing your print services, printers, copiers, and break-fix services in this comprehensive article. Managing print services can be a complex task, especially for businesses with a large print environment. The things...

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Posted in: Printer Fleet

Function4 Launches Ransomware-as-a-Service Program

April 19th, 2023 by Function4

Frustrated business woman holding head at desk with computer screen showing security alert.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...

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Posted in: Press Release

Launching Managed Detection and Response to Thwart Cyberattacks

April 5th, 2023 by Function4

User looking at code on a computer in a dark room

Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...

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Posted in: Cybersecurity, Business Technology, Press Release, IT Services

How Dark Web Monitoring Protects Your Business?

April 4th, 2023 by Function4

 A photo of a person using a laptop computer in the dark

Dark web monitoring is a specialized form of cyber security designed to help organizations detect and respond to threats that are hidden in the dark corners of the internet. By using advanced technology and intelligence-gathering methods,...

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Posted in: Cybersecurity, IT Services

5 Reasons Your Organization Should Deploy Print Management Software Today:

April 3rd, 2023 by Kevin Box

5 Reasons Your Organization Should Deploy Print Management Software

As businesses become increasingly reliant on their digital infrastructure, the need for efficient print management software becomes even more important. Print management software helps organizations reduce costs, improve workflow, and streamline...

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Posted in: Managed Print Services

How Help Desk Solutions Help Your Business

March 20th, 2023 by Function4

A smiling help desk employee wearing a headset

Help desk solutions are a type of customer service software used by organizations to streamline responses to customer inquiries and improve the overall efficiency of their customer support. Help desks have become increasingly popular in recent years...

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Posted in: Business Technology

Function4 Invited to Attend 22nd Annual Technology Assurance Group (TAG) Convention

March 15th, 2023 by Bill Patsouras

Close up of audience

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...

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Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services

10 Reasons Why You Should Conduct a Dark Web Scan for Your Business Today!

March 6th, 2023 by Kevin Box

10 reasons to conduct a dark web scan today

Dark Web scanning is an important part of any cyber security strategy. With the ever-growing threat landscape, it is essential for businesses to understand what is lurking on the dark web and how it can affect their organization. In this blog, we'll...

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Posted in: Cybersecurity, General, IT Services

What Are the Signs You Need UCaaS for Your Business?

February 23rd, 2023 by Function4

Two business people working together at a table with reports and a laptop in front of them

UCaaS (Unified Communications as a Service) is an all-in-one, cloud-based communication solution for businesses. It consolidates voice, video, messaging, and collaboration into a single platform that can be accessed from any connected device. UCaaS...

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Posted in: Phone Systems

10 Sure Fire Ways to Protect Your Printer Fleet Beyond the Firewall

February 19th, 2023 by Kevin Box

Text on gray background saying 10 Sure Fire Ways to Protect Your Printer Fleet Beyond the Firewall with crumpled paper and coffee cup with lightbulb.

Many organizations don’t realize how easy it is for cyber criminals to access printers on the network sitting behind the Firewall. Every printer connected to your network has an IP address, which means bad actors could potentially find the IP address...

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Posted in: Cybersecurity

Function4 Advises Businesses to Move to the Cloud with Microsoft Azure

February 16th, 2023 by Function4

A blue cloud hovering above a man's hand

SMBs Need to Migrate to Microsoft Azure Before They're Left Behind SUGAR LAND, TX - Function4, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible....

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Posted in: Press Release

The Top 10 Benefits of Managed IT Services

February 14th, 2023 by Function4

A businessman drawing mechanical gears on a transparent screen

Managed IT services are a type of technology solution that allows businesses to outsource the management and maintenance of their entire IT infrastructure. With Managed IT, companies can take advantage of an experienced team to manage all aspects of...

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Posted in: IT Services

Function4 Selected Among 2022 ENX Magazine Elite Dealers

January 31st, 2023 by Function4

ENX Magazine 2022 Elite Dealer

ENX Magazine Announces Function4 Among the 123 Nation’s Top Office Technology Dealerships Chosen This Year as a 2022 Elite Dealer Sugar Land, TX – Function4, a leading managed technology services provider (MTSP), proudly announced they were...

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Posted in: Business Technology, Press Release

15 Ways to Protect Your Business From a Cyber Attack

January 26th, 2023 by Function4

A red shield on a blue background. Cyber security concept

There are many reasons for the increase in cyber-attacks on businesses. One reason is that businesses increasingly use computer networks and the internet to conduct their operations. This provides more opportunities for hackers to gain access to sensitive...

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Posted in: Cybersecurity

The Mysterious Case of a Cancelled Managed Print Services Agreement

January 23rd, 2023 by Kevin Box

A businessman scratching his head on a gray cloudy background

Function4 has a large client in the hotel and gaming industry located in Louisiana. This client recently hired a new Director of Information Technology, who came in wanting to do what most new Directors want to do - improve efficiencies and cut costs....

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Posted in: Managed Print Services

Beware of O.MG Lightning Cables

January 17th, 2023 by Kevin Box

A cellphone resting on a laptop in the background and a text overlay stating 'Beware of O.MG Cables'

Over the last few years, we've seen Information security spend increase at historical levels which is estimated to cost organizations more than $172 billion by the end of 2022 according to Gartner. Now, it seems a new threat is lurking by way of the...

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Posted in: Cybersecurity

How to Choose a Managed IT Service Provider for Your Business

January 9th, 2023 by Tina White

User on a mobile phone in front of a computer desk

Proper planning is key and of utmost importance. Your first goal is to define your current and future IT needs. Secondly, choose a managed IT service provider with a wide range of IT skills and capabilities. However, do not confuse cybersecurity with...

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Posted in: Cybersecurity, General, IT Services

Why Backup and Disaster Recovery Solutions Are Essential for a Business

January 6th, 2023 by Function4

A silver cloud with a keyhole in the middle.

Backup and Disaster Recovery (BDR) solutions are becoming increasingly important for businesses of all sizes. Having a comprehensive BDR strategy in place ensures that companies can continue working even during the most difficult times, such as...

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Posted in: IT Services

Function4 Provides Comprehensive Incident Response and Disaster Recovery Plans to Their Customers

January 4th, 2023 by Function4

Drawing of oversized wrench coming out of laptop screen on graph paper with words 'disaster recovery'.

Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), is protecting small to mid-sized businesses (SMBs)...

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Posted in: Press Release

Remote Worker Printing and the New World of Work

December 27th, 2022 by Kevin Box

A modern desk setup with the words 'Remote Worker Printing' on the wall and 'And the New World of Work' on the computer screen

Prior to COVID, printer fleets were mostly hybrid, meaning organizations deployed both larger workgroup copiers in specific locations around their office to maximize employee usage with some select employees having a desktop printer on their desk. After...

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Posted in: Managed Print Services

OEM vs. non-OEM Toners - Which One Should You Choose?

December 12th, 2022 by Kevin Box

Text saying 'Remanufacture or Compatible Vs. OEM Toner' over a steel grate.

There's a litany of ways to describe distinct types of toners: OEM, genuine, compatible, generic, remanufactured, refilled cartridges - the list goes on. However, have you ever determined which type is the best one to use? We will explore some of the...

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Posted in: Managed Print Services

Why Your Business Should Consider Dark Web Scanning

December 8th, 2022 by Function4

A binary background with a digital iris

Dark web scanning is particularly important for businesses because of the potential risk posed by data breaches. The dark web is a collection of websites and networks that are not indexed by search engines, making it difficult to detect or monitor...

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Posted in: Cybersecurity

3 Questions to Ask Before You Purchase a New Printer

December 5th, 2022 by Kevin Box

A businessman with his head inside of a printer lid

Let's face it, buying printers isn't glamorous. However, it's a purchasing decision that can pay dividends if done correctly. Below are three questions to ask when buying a new printer. Do I buy an enterprise-level device or an Over-the-Counter...

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Posted in: Managed Print Services

Everything You Should Know about Help Desk Software

November 23rd, 2022 by Function4

A software engineer standing beside server racks

Help desk software has become an essential tool for businesses of all sizes. It allows companies to manage customer support more effectively, improving efficiency and customer satisfaction. However, with so many different help desk software solutions...

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Posted in: IT Services

Why Print Management Software? A View From Outer Space

November 7th, 2022 by Kevin Box

A woman using a laptop with a rocket ship taking off from the keyboard

When Neil Armstrong stepped off the Apollo 11 Lunar Module as the first human to ever set foot on the Moon, and uttered his famous line, "That's one small step for man, one giant leap for mankind." He did so not knowing the impact it would have on future...

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Posted in: Managed Print Services

Managed Print Services and How it Helps Businesses

October 31st, 2022 by Function4

A business woman pressing a green 'Print' button on a white printer

Managed Print Services (MPS) is a comprehensive and integrated approach to optimizing and managing an organization's print infrastructure and print-related processes. MPS can help businesses save money, increase efficiency, and improve security. MPS...

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Posted in: Managed Print Services

How to Select a Print Partner

October 24th, 2022 by Christian Colasono

Meeting between 2 people discussing contracts.

Day-to-day use of paper, toner, and other supplies is an everyday part of many businesses. The technology that supports that supply chain may be another story. Now is the time to think about how you can bring efficiency and flexibility into how your...

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Posted in: Managed Print Services

You Deserve the Best Managed Services Solutions

September 28th, 2022 by Function4

A gray keyboard with a green button saying 'IT Support'

Is your company growing and needs to expand but don't know whether to share system support or buy new? With the recent influx of companies moving to the cloud and collaborating from homes or different regions, IT solutions have become necessary for...

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Posted in: IT Services

Why Are Toner Prices So Outrageous?

September 12th, 2022 by Kevin Box

Different colors of toner

Did you know that toner is the eighth most expensive liquid in the world according to Beyondtype1.org? According to a list published on the site, toner is just behind the cost of Insulin and Mercury at $2,700 per gallon. Most organizations buy HP...

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Posted in: Managed Print Services

Leveraging Powerful Artificial Intelligence Anti-Phishing Technology to Keep Email Inboxes Safe

September 8th, 2022 by Function4

A fishhook in a credit card. Phishing concept

Leading MTSP Shares Why Email Is an Easy Way to Destroy A Company’s Network SUGAR LAND, TX - Function4, a leading managed technology services provider (MTSP), recently announced that they are protecting small to mid-sized businesses (SMBs) with...

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Posted in: Press Release

4 Ways to Overcome the Supply Chain Issues When Ordering Printers

September 6th, 2022 by Kevin Box

Two workers loading boxes into back of delivery van.

Over the last two years, anything that requires a computer chip has gone through supply chain issues in one way or another. COVID-19 did not entirely create this issue but exposed it. If you need to order a new printer, it could take as...

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Posted in: General

6 Ways to Ensure Your Printer Fleet is Hack Proof

August 29th, 2022 by Kevin Box

Two Co-Workers looking at a computer monitor

Your organization is continuously creating confidential, valuable data that's critical to it running optimally and efficiently in real-time. And you're probably using multiple security methods–including authentication, encryption, and monitoring–to...

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Posted in: Cybersecurity, Managed Print Services

What Total Cost of Ownership (TCO) Reveals About Disposable Printers

August 24th, 2022 by Kevin Box

A report showing pie charts sitting in a white printer tray

My father was a small-town Justice of the Peace in rural Louisiana and if you ever opened the closet in his office, you would find his black robe on the left, crammed against the side of the closet and the rest of the closet occupied by stacks of...

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Posted in: Managed Print Services

Secure Your Documents and Business with Document Management System – DMS

August 18th, 2022 by Function4

Close up of hand reaching for folder in a filing cabinet.

A company's growth entails considerable documentation to keep track of all your spending and earnings along with what projects are being worked on and more. Imagine a growing company with an inefficient file management system that could...

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Posted in: Document Management

MPS and Print Management Insights

August 15th, 2022 by Kevin Box

Print Management Insights - Powered by Function4

Insights in the Managed Print Services and Print Management Software Space Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages....

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Posted in: Managed Print Services

The High Costs of Toner Got You Down?

August 8th, 2022 by Kevin Box

A flow chart showing the benefits of Function4's Managed Print Services

Why Buying Retail Toner Is Insane, and Other Reasons to Have a Managed Print Services Agreement in Place In past discussions with organizations, I've come across a great deal of IT Managers and Administrators who often fail to fully understand...

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Posted in: Managed Print Services

Help Desk - Third-Party Solution Providers Just a Call Away

July 27th, 2022 by Function4

A body shot of a man in a suit reaching out and touching a comb of graphics with the word 'Tech Support' over them.

There are several flourishing businesses worldwide; however, each business differs from the other. One significant difference between a multi-national firm and a small business is the lack of resources. If you work for or own a small firm, you'd know...

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Posted in: Business Technology

Function4 Prepares Customers to Leverage AI to Reshape Their Businesses

July 22nd, 2022 by Function4

Humanoid robot using futuristic computer interface, artificial intelligence concept.

Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP) is preparing organizations to leverage artificial intelligence (AI) to...

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Posted in: Press Release

Eight Reasons Why Small and Mid-Sized Businesses Need Managed IT Services

June 23rd, 2022 by Function4

Businessman hand touching the polygonal brain shape of an artificial intelligence with various icons of managed information technology.

Bill Patsouras of Function4 Describes Why This Solution Is in High Demand SUGAR LAND, TX – Managed IT services is rapidly becoming one of the hottest solutions in business today because it dramatically improves an organization’s...

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Posted in: Press Release

How Copier Companies are Accommodating and Benefiting the IT Industry

June 9th, 2022 by Function4

Close up of a copier/printer having its top opened with the sun setting in the background

The copier machine, since its production, has undergone numerous changes. Today it stands as one of the most polished and user-friendly machines making business life more manageable. While its usage has decreased by a slight margin in the present times,...

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Posted in: Business Technology

Function4 Leverages Latest Technology to Manage Networks with Apple Devices

May 26th, 2022 by Function4

Secure managed services solution in the two open palms of businessman's hands. IT concept for data storage, mobility management, global communications and computer network.

Leading Managed Technology Services Provider Protects IT Networks that Rely on Apple/Mac Products SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), announced today that the company is...

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Posted in: Press Release

Using Screen Sharing to Demo Products and Services with Teams / Zultys / Zoom

April 18th, 2022 by Function4

Business team seated around a meeting table with video conference screen share at front of room.

In an organization, it is the job of the sales and marketing teams to enhance sales, keep existing customers happy, and help the company expand, and to do this; they need to present their ideas. Studies show that visual aids can increase...

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Posted in: Business Technology

How to Find the Best Copier Company Near Me

March 22nd, 2022 by Function4

Business woman standing in front of a multifunction printer in office setting looking at documents in hand.

No matter how advanced the world has become, there are some conventional things that we can't just let go of. Printing papers is one of these. You can have all of the information you need in digital form, but some documents must be in physical...

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Posted in: Business Technology

Supply Chain Issues: How have the Supply Chain Issues Today Affected Your Business?

March 9th, 2022 by Function4

Concept of data analytics with business person using interface in background.

Business production is not a one-person show. It takes many people from suppliers to manufacturers, from producers to retailers, and in the end, those that take the product to the desired customer. This particular chain is essential to take a...

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Posted in: General

Function4's Bob Evans Named BTA's Volunteer of the Year

February 23rd, 2022 by Function4

Business people with hands joined together in teamwork concept.

Function4’s Leadership Wins Award for Contributing to Entire Industry SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), recently announced that Bob Evans, one of the key members of...

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Posted in: Press Release

Function4 Announces Substantial Increase in IT Spending to Come in 2022

February 9th, 2022 by Function4

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), recently shared that IT research and consulting...

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Posted in: Press Release

Staffing Issues Going Forward Post Pandemic

January 23rd, 2022 by Function4

Working from home on the laptop.

No business could have seen the pandemic hitting the shore in 2020. However, every business across the board, big or small, was somehow and to some extent affected by it. One of the biggest challenges that business owners had to deal with was staffing....

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Posted in: General

Things to Look for When Buying a Copier or Printer

January 17th, 2022 by Function4

A man putting a piece of paper onto a copier while holding the lid open

Are you thinking of buying a new printer or copier for your business? Need to make an upgrade right away in the fastest time? Then make sure to read this post first as we share with you some of the most crucial things to consider when buying a copier...

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Posted in: Document Management, Business Technology

Key Factors to Consider in a DMS (Document Management System)

January 3rd, 2022 by Function4

A group of people working at a desk, staring at a laptop being presented by one of them to the others to show DMS (Document Management System).

To manage a successful business, it is important to keep things well-organized. Though every business has unique organizational needs, how you store, track, and manage internal documents can significantly impact your business's operational efficiency....

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Posted in: Document Management, Business Technology

Integrated Unified Communications: Why It’s a Smart, Cost-Effective Move

November 1st, 2021 by Function4

Smiling Businessman Holding Phone Handset

Effective communication is a key driver for business productivity across all industries. Today’s business environment makes unified communications nearly an operational necessity. Small businesses (SMBs) may feel such use of technology...

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Posted in: Business Technology

Function4 serves Houston, Beaumont, Paris, and the surrounding areas.