August 21st, 2023 by Function4
Maintaining optimal customer satisfaction and efficient internal operations are vital for any company's success. As organizations grow and expand, so do the challenges they face in handling customer inquiries, technical issues, and internal support...
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Tags: help desk, managed IT, solutions
Posted in: IT Services
June 6th, 2023 by Function4
What are the benefits of Managed Print Services and why you should care? Explore the top nineteen questions our customers have asked us about Managed Print Services in Houston, Texas.
Today, businesses are seeking innovative ways to streamline operations,...
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Tags: customer service, services, solutions
Posted in: You Ask, Function4 Answers
May 11th, 2023 by Function4
Network monitoring is the use of a system that constantly monitors a network for issues, outages, and anomalies. It helps ensure maximum uptime and performance for all services running on the network. Network monitoring can detect problems before...
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Tags: cyber security, Network Infrastructure, network security, security, services, solutions
Posted in: IT Services
April 27th, 2023 by Kevin Box
If you're looking for a customized solution for your business's network and technology infrastructure, you need to think beyond just standard, off-the-shelf solutions. Here are some unique, comprehensive approaches you can take to get the most out...
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Tags: automated workflows, cloud services, Customized Solution, IT consultation, Network Infrastructure, solutions
Posted in: Automation, IT Services, You Ask, Function4 Answers
April 26th, 2023 by Function4
A comprehensive cyber-security assessment is an evaluation of a system's security posture that identifies vulnerabilities and measures the effectiveness of existing countermeasures. It typically includes a full review of hardware and software, as well...
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Tags: cyber security, cyberattacks, network security, phishing, security, solutions
Posted in: Cybersecurity
April 25th, 2023 by Kevin Box
Machine Learning and Artificial Intelligence is a hot topic with the advent of ChatGPT and other AI Platforms. In this article, we explore five ways that organizations can leverage machine learning to better manage their IT staff.
...
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Tags: artificial intelligence, automated notifications, automated workflows, machine learning, resource allocation, services, solutions, standardization, streamline processes, task automation
Posted in: Automation, IT Services, Machine Learning
April 21st, 2023 by Kevin Box
Discover the best practices for managing your print services, printers, copiers, and break-fix services in this comprehensive article.
Managing print services can be a complex task, especially for businesses with a large print environment. The things...
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Tags: copier, document control, Managed Print Services, preventative maintenance, printer, reduce costs, security, solutions
Posted in: Printer Fleet
April 19th, 2023 by Function4
Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service...
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Tags: cyber security, cyberattacks, managed IT, network security, phishing, ransomware, services, solutions
Posted in: Press Release
April 5th, 2023 by Function4
Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...
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Tags: cyber security, cyberattacks, security, services, solutions
Posted in: Cybersecurity, Business Technology, Press Release, IT Services
April 4th, 2023 by Function4
Dark web monitoring is a specialized form of cyber security designed to help organizations detect and respond to
threats that are hidden in the dark corners of the internet. By using advanced technology and
intelligence-gathering methods,...
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Tags: cyber security, cyberattacks, dark web, security, services, solutions
Posted in: Cybersecurity, IT Services
April 3rd, 2023 by Kevin Box
As businesses become increasingly reliant on their digital infrastructure, the need for efficient print management software becomes even more important. Print management software helps organizations reduce costs, improve workflow, and streamline...
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Tags: automated workflows, cost reduction, managed IT, Managed Print Services, preventative maintenance, printer, printing, reduce costs, security, services, solutions
Posted in: Managed Print Services
March 20th, 2023 by Function4
Help desk solutions are a type of customer service software used by organizations to streamline responses to customer inquiries and improve the overall efficiency of their customer support. Help desks have become increasingly popular in recent years...
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Tags: collaboration tools, customer service, help desk, managed IT, solutions
Posted in: Business Technology
March 15th, 2023 by Bill Patsouras
Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...
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Tags: customer experience, customer service, solutions, TAG
Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services
March 6th, 2023 by Kevin Box
Dark Web scanning is an important part of any cyber security strategy. With the ever-growing threat landscape, it is essential for businesses to understand what is lurking on the dark web and how it can affect their organization. In this blog, we'll...
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Tags: cyber security, dark web, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
February 23rd, 2023 by Function4
UCaaS (Unified Communications as a Service) is an all-in-one, cloud-based communication solution for businesses. It consolidates voice, video, messaging, and collaboration into a single platform that can be accessed from any connected device. UCaaS...
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Tags: collaboration tools, mobility, solutions, unified communications
Posted in: Phone Systems
February 19th, 2023 by Kevin Box
Many organizations don’t realize how easy it is for cyber criminals to access printers on the network sitting behind the Firewall. Every printer connected to your network has an IP address, which means bad actors could potentially find the IP address...
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Tags: cyber security, printing, solutions, tips & training
Posted in: Cybersecurity
February 16th, 2023 by Function4
SMBs Need to Migrate to Microsoft Azure Before They're Left Behind
SUGAR LAND, TX - Function4, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible....
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Tags: azure, cloud-based, Microsoft, solutions
Posted in: Press Release
February 14th, 2023 by Function4
Managed IT services are a type of technology solution that allows businesses to outsource the management and maintenance of their entire IT infrastructure. With Managed IT, companies can take advantage of an experienced team to manage all aspects of...
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Tags: cyber security, managed IT, services, solutions
Posted in: IT Services
January 31st, 2023 by Function4
ENX Magazine Announces Function4 Among the 123 Nation’s Top Office Technology Dealerships Chosen This Year as a 2022 Elite Dealer
Sugar Land, TX – Function4, a leading managed technology services provider
(MTSP), proudly announced they were...
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Tags: collaboration tools, managed IT, Managed Print Services, solutions, unified communications, VoIP
Posted in: Business Technology, Press Release
January 26th, 2023 by Function4
There are many reasons for the increase in cyber-attacks on businesses. One reason is that businesses increasingly use computer networks and the internet to conduct their operations. This provides more opportunities for hackers to gain access to sensitive...
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Tags: antivirus, cyber security, cyberattacks, managed IT, ransomware, services, solutions
Posted in: Cybersecurity
January 23rd, 2023 by Kevin Box
Function4 has a large client in the hotel and gaming industry located in Louisiana. This client recently hired a new Director of Information Technology, who came in wanting to do what most new Directors want to do - improve efficiencies and cut costs....
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Tags: Managed Print Services, printing, services, solutions
Posted in: Managed Print Services
January 17th, 2023 by Kevin Box
Over the last few years, we've seen Information security spend increase at historical levels which is estimated to cost organizations more than $172 billion by the end of 2022 according to Gartner. Now, it seems a new threat is lurking by way of the...
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Tags: cyber security, cyberattacks, data collection, services, solutions
Posted in: Cybersecurity
January 9th, 2023 by Tina White
Proper planning is key and of utmost importance. Your first goal is to define your current and future IT needs. Secondly, choose a managed IT service provider with a wide range of IT skills and capabilities.
However, do not confuse cybersecurity with...
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Tags: cyber security, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
January 6th, 2023 by Function4
Backup and Disaster Recovery (BDR) solutions are becoming increasingly important for businesses of all sizes. Having a comprehensive BDR strategy in place ensures that companies can continue working even during the most difficult times, such as...
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Tags: cyber security, data backup and recovery, managed IT, solutions
Posted in: IT Services
January 4th, 2023 by Function4
Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation
SUGAR LAND, TX – Function4, a leading managed technology
services provider (MTSP), is protecting small to mid-sized businesses (SMBs)...
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Tags: cyber security, data backup and recovery, managed IT, solutions
Posted in: Press Release
December 27th, 2022 by Kevin Box
Prior to COVID, printer fleets were mostly hybrid, meaning organizations deployed both larger workgroup copiers in specific locations around their office to maximize employee usage with some select employees having a desktop printer on their desk. After...
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Tags: cyber security, cyberattacks, multifunction printers (MFP), printing, solutions
Posted in: Managed Print Services
December 12th, 2022 by Kevin Box
There's a litany of ways to describe distinct types of toners: OEM, genuine, compatible, generic, remanufactured, refilled cartridges - the list goes on. However, have you ever determined which type is the best one to use? We will explore some of the...
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Tags: copier services, printing, solutions, toner
Posted in: Managed Print Services
December 8th, 2022 by Function4
Dark web scanning is particularly important for businesses because of the potential risk posed by data breaches. The dark web is a collection of websites and networks that are not indexed by search engines, making it difficult to detect or monitor...
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Tags: cyberattacks, dark web, managed IT, risk management, services, solutions
Posted in: Cybersecurity
December 5th, 2022 by Kevin Box
Let's face it, buying printers isn't glamorous. However, it's a purchasing decision that can pay dividends if done correctly. Below are three questions to ask when buying a new printer.
Do I buy an enterprise-level device or an Over-the-Counter...
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Tags: copier services, inkjet, multifunction printers (MFP), printing, services, solutions
Posted in: Managed Print Services
November 23rd, 2022 by Function4
Help desk software has become an essential tool for businesses of all sizes. It allows companies to manage customer support more effectively, improving efficiency and customer satisfaction.
However, with so many different help desk software solutions...
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Tags: help desk, managed IT, services, solutions
Posted in: IT Services
November 7th, 2022 by Kevin Box
When Neil Armstrong stepped off the Apollo 11 Lunar Module as the first human to ever set foot on the Moon, and uttered his famous line, "That's one small step for man, one giant leap for mankind." He did so not knowing the impact it would have on future...
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Tags: Managed Print Services, printing, services, solutions
Posted in: Managed Print Services
October 31st, 2022 by Function4
Managed Print Services (MPS) is a comprehensive and integrated approach to optimizing and managing an organization's print infrastructure and print-related processes. MPS can help businesses save money, increase efficiency, and improve security.
MPS...
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Tags: copier services, customer service, Managed Print Services, multifunction printers (MFP), services, solutions
Posted in: Managed Print Services
October 24th, 2022 by Christian Colasono
Day-to-day use of paper, toner, and other supplies is an everyday part of many businesses. The technology that supports that supply chain may be another story. Now is the time to think about how you can bring efficiency and flexibility into how your...
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Tags: printing, solutions
Posted in: Managed Print Services
September 28th, 2022 by Function4
Is your company growing and needs to expand but don't know whether to share system support or buy new? With the recent influx of companies moving to the cloud and collaborating from homes or different regions, IT solutions have become necessary for...
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Tags: cyber security, help desk, managed IT, services, solutions
Posted in: IT Services
September 12th, 2022 by Kevin Box
Did you know that toner is the eighth most expensive liquid in the world according to Beyondtype1.org? According to a list published on the site, toner is just behind the cost of Insulin and Mercury at $2,700 per gallon. Most organizations buy HP...
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Tags: copier services, solutions, toner
Posted in: Managed Print Services
September 8th, 2022 by Function4
Leading MTSP Shares Why Email Is an Easy Way to Destroy A Company’s Network
SUGAR LAND, TX - Function4, a leading managed technology services provider (MTSP), recently announced that they are protecting small to mid-sized businesses (SMBs) with...
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Tags: cyber security, cyberattacks, email, services, solutions
Posted in: Press Release
September 6th, 2022 by Kevin Box
Over the last two years, anything that requires a computer chip has gone through supply chain
issues in one way or another. COVID-19 did not entirely create this issue but exposed it. If you
need to order a new printer, it could take as...
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Tags: customer service, multifunction printers (MFP), solutions, tips & training, vendor / partner relationships
Posted in: General
August 29th, 2022 by Kevin Box
Your organization is continuously creating confidential, valuable data that's critical to it running optimally and efficiently in real-time. And you're probably using multiple security methods–including authentication, encryption, and monitoring–to...
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Tags: antivirus, copier services, cyber security, cyberattacks, risk management, solutions
Posted in: Cybersecurity, Managed Print Services
August 24th, 2022 by Kevin Box
My father was a small-town Justice of the Peace in rural Louisiana and if you ever opened the closet in his office, you would find his black robe on the left, crammed against the side of the closet and the rest of the closet occupied by stacks of...
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Tags: copier services, cost reduction, solutions
Posted in: Managed Print Services
August 18th, 2022 by Function4
A company's growth entails considerable documentation to keep track of all your spending and earnings along with what projects are being worked on and more. Imagine a growing company with an inefficient file management system that could...
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Tags: cloud-based, collaboration tools, cyber security, managed IT, solutions
Posted in: Document Management
August 15th, 2022 by Kevin Box
Insights in the Managed Print Services and Print Management Software Space
Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages....
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Tags: cost reduction, services, solutions
Posted in: Managed Print Services
August 8th, 2022 by Kevin Box
Why Buying Retail Toner Is Insane, and Other Reasons to Have a Managed Print Services Agreement in Place
In past discussions with organizations, I've come across a great deal of IT Managers and Administrators who often fail to fully understand...
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Tags: copier services, cost reduction, multifunction printers (MFP), solutions
Posted in: Managed Print Services
July 27th, 2022 by Function4
There are several flourishing businesses worldwide; however, each business differs from the other. One significant difference between a multi-national firm and a small business is the lack of resources.
If you work for or own a small firm, you'd know...
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Tags: customer service, help desk, services, solutions
Posted in: Business Technology
July 22nd, 2022 by Function4
Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP) is preparing organizations to leverage artificial intelligence (AI) to...
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Tags: cloud-based, cyber security, managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
June 23rd, 2022 by Function4
Bill Patsouras of Function4 Describes Why This Solution Is in High Demand
SUGAR LAND, TX – Managed IT services is rapidly becoming one of the
hottest solutions in business today because it dramatically improves an organization’s...
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Tags: data backup and recovery, managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
June 9th, 2022 by Function4
The copier machine, since its production, has undergone numerous changes. Today it stands as one of the most polished and user-friendly machines making business life more manageable. While its usage has decreased by a slight margin in the present times,...
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Tags: copier services, multifunction printers (MFP), solutions
Posted in: Business Technology
May 26th, 2022 by Function4
Leading Managed Technology Services Provider
Protects IT Networks that Rely on Apple/Mac Products
SUGAR LAND, TX – Function4, a leading managed technology services
provider (MTSP), announced today that the company is...
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Tags: cloud-based, cyber security, managed IT, services, solutions
Posted in: Press Release
April 18th, 2022 by Function4
In an organization, it is the job of the sales and marketing teams to enhance sales, keep existing customers happy, and help the company expand, and to do this; they need to present their ideas. Studies show that visual aids can increase...
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Tags: collaboration tools, Microsoft, solutions, tips & training
Posted in: Business Technology
March 22nd, 2022 by Function4
No matter how advanced the world has become, there are some conventional things that we can't just let go of. Printing papers is one of these. You can have all of the information you need in digital form, but some documents must be in physical...
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Tags: multifunction printers (MFP), services, solutions, tips & training
Posted in: Business Technology
March 9th, 2022 by Function4
Business production is not a one-person show. It takes many people from suppliers to manufacturers, from producers to retailers, and in the end, those that take the product to the desired customer.
This particular chain is essential to take a...
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Tags: managed IT, content & process management, small & medium-sized businesses (SMB), solutions
Posted in: General
February 23rd, 2022 by Function4
Function4’s Leadership Wins
Award for Contributing to Entire
Industry
SUGAR LAND, TX – Function4, a leading
managed technology services
provider (MTSP), recently
announced that Bob Evans, one of
the key members of...
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Tags: managed IT, services, small & medium-sized businesses (SMB), solutions
Posted in: Press Release
February 9th, 2022 by Function4
Leading Managed Technology Services
Provider Shares Significant Findings
About IT Growth
SUGAR LAND, TX – Function4, a leading
managed technology services
provider (MTSP), recently shared
that IT research and consulting...
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Tags: cyber security, managed IT, services, solutions
Posted in: Press Release
January 23rd, 2022 by Function4
No business could have seen the pandemic hitting the shore in 2020. However, every business across the board, big or small, was somehow and to some extent affected by it. One of the biggest challenges that business owners had to deal with was staffing....
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Tags: solutions, staffing
Posted in: General
January 17th, 2022 by Function4
Are you thinking of buying a new printer or copier for your business? Need to make an upgrade right away in the fastest time? Then make sure to read this post first as we share with you some of the most crucial things to consider when buying a copier...
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Tags: inkjet, Konica Minolta, multifunction printers (MFP), Sharp, solutions, toner
Posted in: Document Management, Business Technology
January 3rd, 2022 by Function4
To manage a successful business, it is important to keep things well-organized. Though every business has unique organizational needs, how you store, track, and manage internal documents can significantly impact your business's operational efficiency....
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Tags: cloud-based, digital workflows, solutions
Posted in: Document Management, Business Technology
November 1st, 2021 by Function4
Effective communication is a key driver for business productivity across all industries. Today’s business environment
makes unified communications nearly an operational necessity.
Small businesses (SMBs) may feel such use of technology...
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Tags: cloud-based, services, small & medium-sized businesses (SMB), solutions, unified communications
Posted in: Business Technology