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24-Hr Help Desk

Function4 Help Desk

Professional, Certified Experts Supporting Your Business

  • Full Problem Resolution & Expert Customer Service
  • Proactive Care & Maintenance
  • Peace of Mind and Support When You Need It

For many businesses, IT support is little more than an afterthought - and it's not until a problem actually prevents people from doing their jobs that anyone realizes proper tech support isn't in place. Our help desk is designed for one thing only - to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.

Our technicians can be contacted via phone, email or even web-based chat - so your employees can get the help they need quickly. Contact us today to learn more!

Function4 Help Desk Support Covers

  • Microsoft and Apple desktop operating systems
  • Microsoft Office and leading third-party applications
  • E-mail applications and Web browsers
  • Thin clients and virtual desktop infrastructure (VDI)
  • Hardware and network troubleshooting
  • Printer installation and support
  • Mobile phones and tablets
  • User administration
  • Desktop performance problems
  • Virus and malware infections

Full Problem Resolution & Expert Customer Service

In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt — and potentially damaging — halt.

Six employees fitting a white puzzle piece into a set of green ones
Chalk writing of 'Proactive' above crossed out 'Reactive'

Proactive Care & Maintenance

Not every support issue can be called a catastrophe...until it prevents you from being able to do your job. We're here to help you stay ahead of the curve, so you can focus on growing your business - and to do so, we've adopted a proactive approach to network monitoring and IT maintenance.

That's why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there's a good chance we're already aware of the problem you're experiencing - and are actively working to resolve it.

Cartoon depiction of a man wearing a headset and sitting at a desk
Cartoon depiction of a fox in business attire wearing a headset and sitting at a desk