Unified Communications

Function4 Elevate: Seamless Unified Communications for Your Business Evolution

Phone & Voice Solutions for Businesses

Take your business to the next level with fully integrated unified communications

Function4 Elevate is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system.

Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

Highly reliable

The F4 Elevate voice network is purpose-built for reliability

  • East and West coast data centers provide redundancy and minimize latency
  • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality

Simplified scaling & management

F4 Elevate scales according to the needs of any business

  • Order service according to the number of users or resources needed today; pay only for what is used
  • Ordering additional service is easy and can be spun up quickly
  • Scales to a large number of users per business

Increased productivity & collaboration

F4 Elevate makes a more productive workforce

  • Allows mobile devices to interact seamlessly with the corporate phone system
  • Anywhere, anytime, and on any device, creating a more flexible workforce
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrated chat, SMS, video conferencing, screen sharing, file sharing and backup extends reach and facilitates increased collaboration

Business continuity

Ensure that you never miss an important business call

  • The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
  • Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants

Lower cost

No hardware to buy, install, manage, upgrade or replace

  • Lower infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs; no additional hardware to buy
  • Consolidates voice and data onto one network
  • Flat, per-user rates with unlimited domestic local & long distance calling

Desktop Phones

  • Easy-to-use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate
  • Phones are plug and play, and can be used anywhere there is an internet connection*

Function4 Elevate – What’s Included

Each user receives

  • Local phone number with unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail box with transcription services
  • Elevate Mobile App & Desktop App
  • Online Meeting with up to 4 participants (30 with Elevate Pro)
  • 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)
Each account receives
  • Centralized management of all locations
  • Auto Attendant with a direct inward dial phone number
  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes / month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable / Disable call recording

Function4 Elevate Communication Features

System Features

  • Voicemail with Transcription
  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inbound Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt Groups
  • Hunt Group Call Reporting
  • Email and SMS notifications
  • Busy Lamp Field / Call Presence
Phone Features
  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-way Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail
  • Administrator Password
  • Named Ring Groups
  • Page all Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configurable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer to Voicemail

Function4 Elevate Productivity Features

F4 Elevate Desktop Application
The F4 Elevate Desktop App brings essential collaboration tools together, so employees can send and receive chats and SMS messages, place and receive calls, share screens, start video calls and share files—all from one application.

  • Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone, or as a softphone from your Mac® or PC.
  • One place to see the availability of coworkers, place a phone call, start a team chat, send text messages, and launch a video conference.
  • With the Elevate Desktop and Mobile Applications, you can take your contacts, files and conversations with you – wherever you are.
F4 Elevate Mobile App
This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive chats and text messages, place calls and see voicemails all from one application—anytime, anywhere.
  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat and SMS history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.
  • From your mobile device (Android®, IOS®) sync your contacts from popular third-party platforms (Office365®, G-Suite™ and more) to all your Elevate Apps.
Video Conferencing & Screen Sharing
F4 Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool.
  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
  • Screen sharing. The computer desktop can be shared with team members in real time, improving collaboration and speed of decision making.
  • Includes a conference dial-in number, and custom URLs for meetings.
  • Screen annotation to drive more engagement from meeting attendees.

File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device
  • Easy and secure file sharing
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365®
  • Full control over files, users, devices, and sharing activities
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Function4 Elevate Extend

F4 Elevate Extend is an integration platform that connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce® and more – driving higher productivity and increasing customer retention at no heavy cost.

Increase employee productivity
Embed communications into everyday business applications across teams to streamline business workflows and maximize employee efficiency.

No heavy IT investment
Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

Increase revenue and drive customer retention
Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.

Whitepapers

Contact Function4 for Unified Communication Solutions

Enhance your business communications with Function4’s Unified Communication Solutions. Tailored to streamline interactions across your organization, our solutions integrate voice, video, messaging, and collaboration tools into a single platform to foster connectivity and improve efficiency. Whether you’re looking to upgrade existing systems or implement new integrative communication technologies, Function4 has the expertise and technology to support your goals. Contact us today to discover how our solutions can transform your communication landscape, boost productivity, and drive better business outcomes.

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Unified Communication FAQs

What is Unified Communications?
Unified Communications (UC) refers to the integration of various communication tools and technologies such as telephony, video conferencing, instant messaging, email, and file sharing into a single, cohesive system. UC aims to enhance business communication, collaboration, and productivity by allowing seamless interaction across multiple platforms and devices.
How can Unified Communications benefit my business?
Unified Communications can dramatically improve the way your team collaborates, making communication more efficient and reducing response times. By consolidating communication tools, UC reduces costs, simplifies IT management, and improves user experience with integrated and intuitive interfaces.
What features should I look for in a Unified Communications solution?
When selecting a Unified Communications solution, look for features such as voice and video calling, instant messaging, presence indication, email integration, file sharing, and the ability to conduct webinars and large virtual meetings. Scalability, reliability, and security are also crucial considerations.
How does Unified Communications integrate with existing IT infrastructure?
Function4’s Unified Communications solutions are designed to integrate smoothly with existing IT infrastructure. We ensure compatibility with your current systems, whether you’re using legacy hardware or cloud-based services, and provide comprehensive support throughout the integration process.
What kind of support does Function4 provide for Unified Communications?
Function4 offers end-to-end support for Unified Communications, from initial consultation and system design to implementation and ongoing maintenance. Our support team is available to assist with any issues and ensure your communications systems function optimally at all times.