Managed Print Services
Function4 is rated as a "World Class Service Provider" by Net Promoter and has a Google Review rating of 4.9 stars.
Function4 also has factory Certified Printer Technicians with on average, over 10+ years experience.
Pages is our traditional Managed Print Services program that will help your organization better control print volumes by allowing print data tracking for more accurate fleet management.
Pages has a built in base fee and click rate where meters are collected monthly and you pay overages above your built-in meter base. This is a full-service model that includes parts, service, labor, and consumables.
20/40 is a simplified approach to MPS. It's a flat-fee based billing program where you pay a simple flat-fee of $20 per month per mono printer/MFP and $40 per month per color printer/MFP and this fee includes all parts, services, labor, and unlimited toner.
The F4 Toner + Program offers toner at a fraction of the price of retail toner and break fix service on a time and material basis.
Answer Questions Such As:
THI faced a multitude of challenges with their existing print setup before contracting with Function4. An existing national service contract through a greater partnership with St. Luke’s Hospital network was not living up to service expectations, and THI was unable to receive the support they needed in a timely manner, if at all. Because different departments within THI were operating off different grants and donations, they were buying their own hardware and software, which resulted in a massive variation of equipment models and manufacturers across the board, as well as multiple invoices on different schedules.
In addition, the usability of THI’s existing equipment was a struggle for end-users. Scanning was the most highly performed task among employees, and documents were typically being scanned to a small number of recipients. However, to find the intended recipient, users had to hunt and peck through an entire roster of THI employees to find the proper address.
Finally, document waste was high due to an influx of unclaimed print jobs that ended up in the trash.
Sagemont has over three dozen printers at their main location and were managing each device with service and toner ordering through its Information Technology staff. The church felt this was an expensive way to manage its printers and was also taxing on its IT staff, however the traditional Managed Print Services (MPS) model really didn’t have the Return on Investment (ROI) that warranted entering into an agreement with an outside firm to manage its printer fleet.