Intelligent Automation

Intelligent Software Automation for Businesses

In today’s fast-paced digital landscape, organizations face increasing challenges from new systems, expanding datasets, and unconventional competitive threats. Conventional tools are no longer sufficient to scale and respond effectively. Intelligent Software Automation (ISA) harnesses the power of artificial intelligence, machine learning, and robotic process automation to empower both human and digital workers. This dynamic combination enhances productivity and meets the rising expectations of customers, partners, and stakeholders. By implementing ISA, your organization can transform operations, drive innovation, and achieve significant efficiency gains.

Organizations struggle with new systems, more data, unconventional competitive threats.
Organizations can’t scale and respond with conventional tools alone.
Human and digital workers armed with AI are much more empowered and productive. Customers, constituents & partners are more demanding.

According to Forbes:

9 out of 10 executives agreed that automation was critical to future success.

More than three-quarters said that 60% or more of process work could be automated, and almost one in five said that 80% or more could be automated

Why do customers choose Kofax? Commonly the reasons include some or all of those listed here

Uniquely Comprehensive & Unified Solution

Kofax combines RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and professional services in one solution. No other vendor does that.

Lower Cost of Ownership (TCO)

Seamless integration with and within the Kofax platform cuts time-to-value, allows fast scaling, increases automation ROI, and reduces supplier management cycles.

Flexible Adoption Paths

Kofax’s licensing flexibility allows customers to digitally transform their processes at a pace that suits their needs. Competitors force customers to fit their model of how and when change must happen.

Open architecture

Kofax’s open architecture enables customers to integrate legacy systems of record and third party components easily. Competitors create new islands of connected technology.

End-to-end Digitization

Kofax digitizes the complete business process journey and the legacy of physical operations. Competitors only partially address this range or do so with multiple unconnected point solutions.

Enterprise Scale

Kofax technology is enterprise-scale, able to support the most demanding of requirements. And Kofax is a large global company with a strong partner network – so we can support customers whose enterprise needs span multiple departments, divisions, business units and geographies.

Process intelligence provides actionable insights – so people and systems act smarter and faster.

System monitoring makes sure that the robotic workforce and other systems are always up and running – it even corrects issues automatically – e.g by restarting services that have gone down.

As mobile has become the preferred channel of engagement for many customers, partners and employees, Kofax makes those mobile moments highly productive – so you can communicate and transact in efficient, effective and trusted ways.

We can verify identity, using military grade facial recognition technology and machine learning-based automatic understanding and verification of official ID documents.

We can issue multiformat and multichannel communications.

And we can gather and record consent, including through use of e-signatures and biometrics.

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Intelligent Software Automation FAQs

What is Intelligent Software Automation (ISA)?

Intelligent Software Automation refers to the integration of technologies like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to automate complex business processes. ISA goes beyond simple automation to include decision-making capabilities and predictive analytics, enhancing business operations with smarter, more adaptive solutions.

How can ISA benefit my business?

ISA can streamline operations, reduce costs, and improve efficiency by automating routine tasks and allowing employees to focus on more strategic activities. It also enhances accuracy by minimizing human error and provides actionable insights through data analysis, helping businesses make informed decisions quickly.

What types of processes are suitable for automation with ISA?

Any repetitive, rule-based process can be a candidate for ISA, including data entry, invoice processing, customer onboarding, and support. However, ISA can also tackle more complex tasks such as predictive maintenance, risk assessment, and customer behavior analysis.

How does ISA integrate with existing systems?

ISA solutions are designed to be highly adaptable and can integrate seamlessly with existing IT infrastructure, including ERP systems, CRM platforms, and other software tools. This ensures that automation is smooth and enhances the capabilities of current systems without the need for significant overhauls.

Is ISA secure?

Security is a paramount consideration in ISA. Solutions incorporate advanced security measures, such as encryption and access controls, to protect data integrity and comply with regulatory requirements. Additionally, ISA can help enforce consistent application of business rules and policies, further enhancing security.

How long does it take to implement ISA in an organization?

The implementation time for ISA can vary depending on the complexity of the processes and the readiness of the organization’s existing systems. Typically, simpler automations can be up and running in a few weeks, while more complex implementations might take several months to fully integrate and optimize.