August 21st, 2023 by Function4
Maintaining optimal customer satisfaction and efficient internal operations are vital for any company's success. As organizations grow and expand, so do the challenges they face in handling customer inquiries, technical issues, and internal support...
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Tags: help desk, managed IT, solutions
Posted in: IT Services
July 17th, 2023 by Function4
In today's fast-paced and technologically driven business landscape, organizations continually seek ways to optimize their operations and gain a competitive edge. The reliance on robust IT infrastructure and seamless digital processes has become...
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Tags: IT solutions, managed IT, services
Posted in: IT Services
June 2nd, 2023 by Function4
Collaboration is essential for any workplace to be productive and successful. It helps create a culture of openness, mutual respect, shared goals, and increased understanding of each other's roles. Furthermore, it can lead to improved communication,...
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Tags: collaboration tools, streamline processes, ucaas, unified communications
Posted in: Business Technology, General, IT Services
May 11th, 2023 by Kevin Box
Choosing a managed services provider is a critical decision. While the idea of a service provider is attractive, reliability and customer service are paramount. Here are the factors to consider when evaluating managed services providers who...
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Tags: customer service, help desk, IT managed services provider, managed IT, services
Posted in: IT Services, You Ask, Function4 Answers
May 11th, 2023 by Function4
Network monitoring is the use of a system that constantly monitors a network for issues, outages, and anomalies. It helps ensure maximum uptime and performance for all services running on the network. Network monitoring can detect problems before...
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Tags: cyber security, Network Infrastructure, network security, security, services, solutions
Posted in: IT Services
May 4th, 2023 by Kevin Box
Finding the most cost-effective IT managed services provider doesn't have to be difficult or time-consuming. Here are five steps you can take to find the perfect IT managed services provider that won’t break the bank:
1. Get Recommendations: Ask...
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Tags: IT infrastructure, IT managed services provider, IT solutions, service level agreement, vendor service agreement
Posted in: IT Services, You Ask, Function4 Answers
April 27th, 2023 by Kevin Box
If you're looking for a customized solution for your business's network and technology infrastructure, you need to think beyond just standard, off-the-shelf solutions. Here are some unique, comprehensive approaches you can take to get the most out...
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Tags: automated workflows, cloud services, Customized Solution, IT consultation, Network Infrastructure, solutions
Posted in: Automation, IT Services, You Ask, Function4 Answers
April 25th, 2023 by Kevin Box
Machine Learning and Artificial Intelligence is a hot topic with the advent of ChatGPT and other AI Platforms. In this article, we explore five ways that organizations can leverage machine learning to better manage their IT staff.
...
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Tags: artificial intelligence, automated notifications, automated workflows, machine learning, resource allocation, services, solutions, standardization, streamline processes, task automation
Posted in: Automation, IT Services, Machine Learning
April 17th, 2023 by Kevin Box
When running a business, saving money is top priority. One of the most important investments you can make when it comes to office equipment is a printer. It is essential in providing documents and other printed materials that are needed to run a...
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Tags: cost reduction, cost, printer ink, printer toner price, printer toner sale, printer toner, printer, printing
Posted in: Managed Print Services, IT Services, Printer Fleet
April 13th, 2023 by Kevin Box
Are you looking to outsource your IT services? A Managed Network Provider can provide you with the tools and expertise to help you get the most out of your IT services. Here are some of the services they offer:
Network Security: The provider will...
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Tags: cloud services, data backup, disaster recovery, managed network provider, network security, virtualization
Posted in: Automation, IT Services
April 5th, 2023 by Function4
Leading MTSP Combines Cybersecurity Experts with State-of-the-Art Technology
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their...
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Tags: cyber security, cyberattacks, security, services, solutions
Posted in: Cybersecurity, Business Technology, Press Release, IT Services
April 4th, 2023 by Function4
Dark web monitoring is a specialized form of cyber security designed to help organizations detect and respond to
threats that are hidden in the dark corners of the internet. By using advanced technology and
intelligence-gathering methods,...
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Tags: cyber security, cyberattacks, dark web, security, services, solutions
Posted in: Cybersecurity, IT Services
March 15th, 2023 by Bill Patsouras
Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...
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Tags: customer experience, customer service, solutions, TAG
Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services
March 6th, 2023 by Kevin Box
Dark Web scanning is an important part of any cyber security strategy. With the ever-growing threat landscape, it is essential for businesses to understand what is lurking on the dark web and how it can affect their organization. In this blog, we'll...
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Tags: cyber security, dark web, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
February 27th, 2023 by Kevin Box
Would you believe most organizations give little thought to the costs and structure of printing within their organization? Below are some stats that might get you to think more about what can be done to improve your organization’s printing processes....
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Tags: managed IT, printing, services
Posted in: General, Managed Print Services, IT Services
February 14th, 2023 by Function4
Managed IT services are a type of technology solution that allows businesses to outsource the management and maintenance of their entire IT infrastructure. With Managed IT, companies can take advantage of an experienced team to manage all aspects of...
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Tags: cyber security, managed IT, services, solutions
Posted in: IT Services
February 13th, 2023 by Ed Hoffmann
Managed IT services providers typically offer a range of services to help businesses manage and maintain their IT systems and infrastructure. Their best practices are essential to your IT running smoothly, with better Security, Cloud Hosting, and Disaster...
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Tags: cloud-based, cyber security, help desk, managed IT
Posted in: IT Services
January 9th, 2023 by Tina White
Proper planning is key and of utmost importance. Your first goal is to define your current and future IT needs. Secondly, choose a managed IT service provider with a wide range of IT skills and capabilities.
However, do not confuse cybersecurity with...
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Tags: cyber security, managed IT, services, solutions
Posted in: Cybersecurity, General, IT Services
January 6th, 2023 by Function4
Backup and Disaster Recovery (BDR) solutions are becoming increasingly important for businesses of all sizes. Having a comprehensive BDR strategy in place ensures that companies can continue working even during the most difficult times, such as...
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Tags: cyber security, data backup and recovery, managed IT, solutions
Posted in: IT Services
December 27th, 2022 by Function4
Network monitoring provides a comprehensive view of the health and performance of your IT infrastructure. This helps you in identifying and troubleshooting any issues, as well as helping to maintain optimal network performance for maximum efficiency....
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Tags: antivirus, cyber security, cyberattacks, managed IT, ransomware
Posted in: IT Services
November 23rd, 2022 by Function4
Help desk software has become an essential tool for businesses of all sizes. It allows companies to manage customer support more effectively, improving efficiency and customer satisfaction.
However, with so many different help desk software solutions...
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Tags: help desk, managed IT, services, solutions
Posted in: IT Services
October 31st, 2022 by Function4
If you're like most businesses, your organization has seen tremendous change in the way employees communicate and collaborate over the past several years. The rise of digital transformation has forced businesses to re-evaluate their communications strategies...
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Tags: customer service, services, unified communications, VoIP
Posted in: IT Services
October 14th, 2022 by Function4
What do you want to know about Azure Arc and how it can support your business? For starters, you can
secure multi cloud, on-premises and hybrid infrastructure — all from a single pane of glass. To see how,
schedule a free demo with one...
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Tags: cloud-based, cyber security, Microsoft, on-premise
Posted in: IT Services
September 28th, 2022 by Function4
Is your company growing and needs to expand but don't know whether to share system support or buy new? With the recent influx of companies moving to the cloud and collaborating from homes or different regions, IT solutions have become necessary for...
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Tags: cyber security, help desk, managed IT, services, solutions
Posted in: IT Services