January 30th, 2023 by Kevin Box
Those little benign printers in the corner of your office are huge money pits ready to steal your organizational soul at a moment’s notice. OK, I’m sorry my post-holiday, stressed out self, went a little overboard. However, that statement...
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Tags: cost reduction, Managed Print Services, printing, services, toner
Posted in: Managed Print Services
January 23rd, 2023 by Kevin Box
Function4 has a large client in the hotel and gaming industry located in Louisiana. This client recently hired a new Director of Information Technology, who came in wanting to do what most new Directors want to do - improve efficiencies and cut costs....
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Tags: Managed Print Services, printing, services, solutions
Posted in: Managed Print Services
December 27th, 2022 by Kevin Box
Prior to COVID, printer fleets were mostly hybrid, meaning organizations deployed both larger workgroup copiers in specific locations around their office to maximize employee usage with some select employees having a desktop printer on their desk. After...
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Tags: cyber security, cyberattacks, multifunction printers (MFP), printing, solutions
Posted in: Managed Print Services
December 18th, 2022 by Kevin Box
Mistake No. 1 – Printer Buying is Decentralized
Mistake No. 2 – Not Using a Data Collection Agent to Track Print Volumes
Mistake No. 3 – A Lack of Concern with Printer Security
Mistake No. 1: Printer Buying is Decentralized...
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Tags: enterprise, printing, services
Posted in: Managed Print Services
December 12th, 2022 by Kevin Box
There's a litany of ways to describe distinct types of toners: OEM, genuine, compatible, generic, remanufactured, refilled cartridges - the list goes on. However, have you ever determined which type is the best one to use? We will explore some of the...
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Tags: copier services, printing, solutions, toner
Posted in: Managed Print Services
December 5th, 2022 by Kevin Box
Let's face it, buying printers isn't glamorous. However, it's a purchasing decision that can pay dividends if done correctly. Below are three questions to ask when buying a new printer.
Do I buy an enterprise-level device or an Over-the-Counter...
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Tags: copier services, inkjet, multifunction printers (MFP), printing, services, solutions
Posted in: Managed Print Services
November 27th, 2022 by Kevin Box
Last week, during a conversation with a potential new customer with Function4, the customer asked me what is our turnaround time for service calls. My answer was four hours depending on the time of the day the call was placed. She seemed shocked, so...
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Tags: copier services, printing, services
Posted in: General, Managed Print Services
November 13th, 2022 by Function4
One of the most important assets of any business is productivity, which means acquiring the right document flow equipment to handle the workload. However, with the most expensive office equipment, the printers/copiers can be acquired in two ways: to...
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Tags: copier services, multifunction printers (MFP)
Posted in: General, Managed Print Services
November 7th, 2022 by Kevin Box
When Neil Armstrong stepped off the Apollo 11 Lunar Module as the first human to ever set foot on the Moon, and uttered his famous line, "That's one small step for man, one giant leap for mankind." He did so not knowing the impact it would have on future...
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Tags: Managed Print Services, printing, services, solutions
Posted in: Managed Print Services
October 31st, 2022 by Function4
Managed Print Services (MPS) is a comprehensive and integrated approach to optimizing and managing an organization's print infrastructure and print-related processes. MPS can help businesses save money, increase efficiency, and improve security.
MPS...
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Tags: copier services, customer service, Managed Print Services, multifunction printers (MFP), services, solutions
Posted in: Managed Print Services
October 30th, 2022 by Kevin Box
Did you see the movie Money Ball? In the movie, the Athletics General Manager, Billy Beane uncovered a new and revolutionary way to manage a baseball team using anaylitics. He hired a Harvard Graduate and analytics expert, Paul DePodesta (Peter Brand...
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Tags: Managed Print Services, printing
Posted in: Managed Print Services
October 24th, 2022 by Christian Colasono
Day-to-day use of paper, toner, and other supplies is an everyday part of many businesses. The technology that supports that supply chain may be another story. Now is the time to think about how you can bring efficiency and flexibility into how your...
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Tags: printing, solutions
Posted in: Managed Print Services
October 19th, 2022 by Kevin Box
If your organization is searching for a Managed Print Services partner, you're not alone. According to ResearchandMarkets.com, the global Managed Print Services Market size reached $38.7 Billion in 2021 and will be at $64.1 Billion by 2027, so a great...
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Tags: copier services, customer service, Managed Print Services, services
Posted in: Managed Print Services
October 17th, 2022 by Paul Perez
For some organizations, print marketing is their primary avenue for distributing information to the public. Though digital marketing has unleashed new marketing methods such as SMS, Email, and Social-Media, print still plays a large role, and its effectiveness...
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Tags: cost reduction, email, printing, vendor / partner relationships
Posted in: Managed Print Services
September 25th, 2022 by Jason Andrews
My customers often call me inquiring about label printing, and one of the first questions I typically ask them is: "Will you be using a direct thermal or a thermal transfer printer?" Most inexperienced users have no idea what the difference...
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Tags: printing, thermal printers
Posted in: Managed Print Services
September 12th, 2022 by Kevin Box
Did you know that toner is the eighth most expensive liquid in the world according to Beyondtype1.org? According to a list published on the site, toner is just behind the cost of Insulin and Mercury at $2,700 per gallon. Most organizations buy HP...
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Tags: copier services, solutions, toner
Posted in: Managed Print Services
August 29th, 2022 by Kevin Box
Your organization is continuously creating confidential, valuable data that's critical to it running optimally and efficiently in real-time. And you're probably using multiple security methods–including authentication, encryption, and monitoring–to...
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Tags: antivirus, copier services, cyber security, cyberattacks, risk management, solutions
Posted in: Cybersecurity, Managed Print Services
August 24th, 2022 by Kevin Box
My father was a small-town Justice of the Peace in rural Louisiana and if you ever opened the closet in his office, you would find his black robe on the left, crammed against the side of the closet and the rest of the closet occupied by stacks of...
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Tags: copier services, cost reduction, solutions
Posted in: Managed Print Services
August 15th, 2022 by Kevin Box
Insights in the Managed Print Services and Print Management Software Space
Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages....
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Tags: cost reduction, services, solutions
Posted in: Managed Print Services
August 8th, 2022 by Kevin Box
Why Buying Retail Toner Is Insane, and Other Reasons to Have a Managed Print Services Agreement in Place
In past discussions with organizations, I've come across a great deal of IT Managers and Administrators who often fail to fully understand...
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Tags: copier services, cost reduction, multifunction printers (MFP), solutions
Posted in: Managed Print Services