March 15th, 2023 by Bill Patsouras
Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations
Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...
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Tags: customer experience, customer service, solutions, TAG
Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services
September 19th, 2022 by Marc Marlin
Why Help Desk? There are a myriad of reasons why businesses operating in today's technology environment should consider implementing an IT Support Help Desk in their organization. These can include faster response times and mitigation of technical issues....
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Tags: contact center, customer experience, customer service, help desk, managed IT, services
Posted in: Business Technology
December 1st, 2020 by Taylor Bucher
Businesses know that customer experience (CX) is quickly becoming the key differentiator among brands. In fact, according to Gartner, when it comes to making a purchase, 65% of people find customer experience more important than price. So when a business...
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Tags: cost reduction, customer experience, Esker, managed IT, tips & training, vendor / partner relationships
Posted in: Business Technology
October 29th, 2020 by Dave Volberding
Whether they were dealing with fluctuating gas prices, severe weather, other salespeople, personal problems with family, or just bad news, did not affect their enthusiasm. The best salespeople knew they had a job to do and did not allow the events around...
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Tags: customer experience, tips & training
Posted in: General
September 23rd, 2020 by Brian Erlien
Many companies today are looking for ways to strengthen customer and vendor relationships as well as improve working capital.
Here are four ideas that can do just that.
Vender & Supplier Communication
Do you offer your vendors...
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Tags: accounts receivable (AR), cost reduction, customer experience, tips & training, vendor / partner relationships
Posted in: General
