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Articles by Function4

Function4 Invited to Attend 22nd Annual Technology Assurance Group (TAG) Convention

March 15th, 2023 by Bill Patsouras

Close up of audience

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations Sugar Land, TX – Function4, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations...

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Posted in: Cybersecurity, Document Management, Business Technology, Phone Systems, General, Press Release, Managed Print Services, IT Services

Why Help Desk?

September 19th, 2022 by Marc Marlin

Employees wearing headsets answering questions while working at a Call Center or Help Desk

Why Help Desk? There are a myriad of reasons why businesses operating in today's technology environment should consider implementing an IT Support Help Desk in their organization. These can include faster response times and mitigation of technical issues....

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Posted in: Business Technology

It’s the Last Mile That Counts: Valuing Customer Experience When Selecting a Solution Provider

December 1st, 2020 by Taylor Bucher

Valuing customer experience when selecting a solution provider, Esker support team

Businesses know that customer experience (CX) is quickly becoming the key differentiator among brands. In fact, according to Gartner, when it comes to making a purchase, 65% of people find customer experience more important than price. So when a business...

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Posted in: Business Technology

Attitude is Everything

October 29th, 2020 by Dave Volberding

New year, new attitude: The power of positivity! | DentistryIQ

Whether they were dealing with fluctuating gas prices, severe weather, other salespeople, personal problems with family, or just bad news, did not affect their enthusiasm. The best salespeople knew they had a job to do and did not allow the events around...

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Posted in: General

How To Improve Working Capital And Supplier / Customer Relations

September 23rd, 2020 by Brian Erlien


Many companies today are looking for ways to strengthen customer and vendor relationships as well as improve working capital. Here are four ideas that can do just that. Vender & Supplier Communication Do you offer your vendors...

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Posted in: General

Function4 serves Houston, Beaumont, Paris, and the surrounding areas.