What Our Customers Are Saying!
Bradley was excellent in explaining the issues and making sure the device was running correctly before he left.
Jeffrey Guenther is The Best! He’s a professional, always addresses the issue and is proactive in helping with items we need in the future.
Bradley is an excellent technician, he was so patient with explaining everything to me with all the madness going on around us. (We just moved in Monday and there are repairmen, city workers, etc everywhere doing one job or another that was not completed. If we could choose a regular technician then it would be Bradley!! Thank you for having such an exceptional employee!
Fast and excellent service!!! Received two e-mails prior to service: (1) to update that I had called for service; and (2) that our technician was on his way. He is ALWAYS excellent.
David did an excellent job, both in repair and providing me with suggestions for quick fixes should I have issues in future. Prompt response to my request. He explained everything in such a fashion, I felt comfortable with when he left. GREAT JOB DAVID!
David is excellent and we are always thankful for his help and knowledge. David explained the situation and what we should do in future. You are a very good company and we are happy to recommend you to others.
Jeffrey Guenther is an excellent serviceman. He is very knowledgeable about the products and always knows what the problem is and can make the necessary repairs. Thanks Jeff!
Jeffrey is top notch and very professional. Jeffrey explained everything in detail and very nicely. I like that he is so kind about making sure we understand the machine.
Our IT guy was here and heard and saw how exceptional Bradley was with all of the chaos going on around him and asked me if I was satisfied with our copier company. I said yes, we’ve always had such good customer service, no problem whatsoever with the exception of the confusion regarding moving the copier. Anyway, our IT guy is going to refer a couple of doctor’s office that are his clients to your company!
Technician did a great job walking me through, by phone, what I needed to do to clear the error code on my machine due to electrical outages.
I just wanted to say “thank you” to Mr. Edgett for being so professional and willing to give information. He kept me up with what he was doing and what he found. He LISTENED to me! Thank you!!
I no sooner emailed the company and a couple hours later the technician was walking through the front door! I expected it to be at least a day, if not more, since it was not a “pressing” problem.