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Articles by Function4

What is an Acceptable Turnaround Time for Copier Service?

November 27th, 2022 by Kevin Box

A lightbulb with text that says 'On-Time Service'

Last week, during a conversation with a potential new customer with Function4, the customer asked me what is our turnaround time for service calls. My answer was four hours depending on the time of the day the call was placed. She seemed shocked, so...

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Posted in: General, Managed Print Services

Everything You Should Know about Help Desk Software

November 23rd, 2022 by Function4

A software engineer standing beside server racks

Help desk software has become an essential tool for businesses of all sizes. It allows companies to manage customer support more effectively, improving efficiency and customer satisfaction. However, with so many different help desk software solutions...

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Posted in: IT Services

Why Print Management Software? A View From Outer Space

November 7th, 2022 by Kevin Box

A woman using a laptop with a rocket ship taking off from the keyboard

When Neil Armstrong stepped off the Apollo 11 Lunar Module as the first human to ever set foot on the Moon, and uttered his famous line, "That's one small step for man, one giant leap for mankind." He did so not knowing the impact it would have on future...

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Posted in: Managed Print Services

Why Your Organization Needs Unified Communications as a Service (UCaaS)

October 31st, 2022 by Function4

A man working remotely while using his laptop

If you're like most businesses, your organization has seen tremendous change in the way employees communicate and collaborate over the past several years. The rise of digital transformation has forced businesses to re-evaluate their communications strategies...

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Posted in: IT Services

Managed Print Services and How it Helps Businesses

October 31st, 2022 by Function4

A business woman pressing a green 'Print' button on a white printer

Managed Print Services (MPS) is a comprehensive and integrated approach to optimizing and managing an organization's print infrastructure and print-related processes. MPS can help businesses save money, increase efficiency, and improve security. MPS...

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Posted in: Managed Print Services

3 Key Metrics in Choosing a Managed Print Services Partner

October 19th, 2022 by Kevin Box

A businessman and businesswoman standing by a printer with the words '3 Key Metrics in Choosing a Managed Print Services Partner overlaid.

If your organization is searching for a Managed Print Services partner, you're not alone. According to ResearchandMarkets.com, the global Managed Print Services Market size reached $38.7 Billion in 2021 and will be at $64.1 Billion by 2027, so a great...

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Posted in: Managed Print Services

Function4 Protects SMBs From DNS Attacks

October 12th, 2022 by Function4

Illustration of closed padlocks on background of digital code, internet/cyber security concept.

Leading Provider in Managed IT Services Shares Best Practices for Dealing with Data Attacks Through DNS SUGAR LAND, TX – Function4 a leading managed technology services provider (MTSP), is helping small to mid-sized...

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Posted in: Press Release

You Deserve the Best Managed Services Solutions

September 28th, 2022 by Function4

A gray keyboard with a green button saying 'IT Support'

Is your company growing and needs to expand but don't know whether to share system support or buy new? With the recent influx of companies moving to the cloud and collaborating from homes or different regions, IT solutions have become necessary for...

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Posted in: IT Services

Why Help Desk?

September 19th, 2022 by Marc Marlin

Employees wearing headsets answering questions while working at a Call Center or Help Desk

Why Help Desk? There are a myriad of reasons why businesses operating in today's technology environment should consider implementing an IT Support Help Desk in their organization. These can include faster response times and mitigation of technical issues....

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Posted in: Business Technology

Leveraging Powerful Artificial Intelligence Anti-Phishing Technology to Keep Email Inboxes Safe

September 8th, 2022 by Function4

A fishhook in a credit card. Phishing concept

Leading MTSP Shares Why Email Is an Easy Way to Destroy A Company’s Network SUGAR LAND, TX - Function4, a leading managed technology services provider (MTSP), recently announced that they are protecting small to mid-sized businesses (SMBs) with...

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Posted in: Press Release

MPS and Print Management Insights

August 15th, 2022 by Kevin Box

Print Management Insights - Powered by Function4

Insights in the Managed Print Services and Print Management Software Space Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages....

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Posted in: Managed Print Services

Help Desk - Third-Party Solution Providers Just a Call Away

July 27th, 2022 by Function4

A body shot of a man in a suit reaching out and touching a comb of graphics with the word 'Tech Support' over them.

There are several flourishing businesses worldwide; however, each business differs from the other. One significant difference between a multi-national firm and a small business is the lack of resources. If you work for or own a small firm, you'd know...

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Posted in: Business Technology

Function4 Prepares Customers to Leverage AI to Reshape Their Businesses

July 22nd, 2022 by Function4

Humanoid robot using futuristic computer interface, artificial intelligence concept.

Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP) is preparing organizations to leverage artificial intelligence (AI) to...

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Posted in: Press Release

Digital Interactions Are Becoming Increasingly Popular, Transforming Industries Forever - And That Includes Auto Sales.

July 12th, 2022 by Function4

A person on a mobile phone in a video call.

A fully integrated cloud communications platform is instrumental in improving customer experience, outreach, and engagement well beyond the dealership. With the right communications platform, you can effortlessly transform your customer's car buying...

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Posted in: Business Technology

Eight Reasons Why Small and Mid-Sized Businesses Need Managed IT Services

June 23rd, 2022 by Function4

Businessman hand touching the polygonal brain shape of an artificial intelligence with various icons of managed information technology.

Bill Patsouras of Function4 Describes Why This Solution Is in High Demand SUGAR LAND, TX – Managed IT services is rapidly becoming one of the hottest solutions in business today because it dramatically improves an organization’s...

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Posted in: Press Release

Function4 Leverages Latest Technology to Manage Networks with Apple Devices

May 26th, 2022 by Function4

Secure managed services solution in the two open palms of businessman's hands. IT concept for data storage, mobility management, global communications and computer network.

Leading Managed Technology Services Provider Protects IT Networks that Rely on Apple/Mac Products SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), announced today that the company is...

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Posted in: Press Release

How to Find the Best Copier Company Near Me

March 22nd, 2022 by Function4

Business woman standing in front of a multifunction printer in office setting looking at documents in hand.

No matter how advanced the world has become, there are some conventional things that we can't just let go of. Printing papers is one of these. You can have all of the information you need in digital form, but some documents must be in physical...

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Posted in: Business Technology

Function4's Bob Evans Named BTA's Volunteer of the Year

February 23rd, 2022 by Function4

Business people with hands joined together in teamwork concept.

Function4’s Leadership Wins Award for Contributing to Entire Industry SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), recently announced that Bob Evans, one of the key members of...

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Posted in: Press Release

Function4 Announces Substantial Increase in IT Spending to Come in 2022

February 9th, 2022 by Function4

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth SUGAR LAND, TX – Function4, a leading managed technology services provider (MTSP), recently shared that IT research and consulting...

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Posted in: Press Release

Factors to Consider When Choosing the Best Copier Company Near You

December 10th, 2021 by Function4

Black copier machine

A multifaceted and reliable office copier is a critical tool for every company that is success-oriented. However, finding the right company can feel overwhelming. Not only is office equipment like copiers pricey, but if incorrectly selected, it...

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Posted in: Business Technology

Integrated Unified Communications: Why It’s a Smart, Cost-Effective Move

November 1st, 2021 by Function4

Smiling Businessman Holding Phone Handset

Effective communication is a key driver for business productivity across all industries. Today’s business environment makes unified communications nearly an operational necessity. Small businesses (SMBs) may feel such use of technology...

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Posted in: Business Technology

Function4 serves Houston, Beaumont, Paris, and the surrounding areas.